Space City Credit Union receives positive reviews for its good service and customer service. Customers report great experiences, describing staff as personable, helpful, timely, knowledgeable, and professional. Reviews note a friendly attention and that employees work with you to do the best things for you, explaining rules clearly and helping to secure amazing deals. Following a transition from a previous institution, one customer noted a notorious improvement in quality. While an initial communication issue was reported, it was resolved positively, leading to a secured loan. Customers indicate they feel the credit union is there to help and answer questions, with several planning to be customers for years.
I had an issue and Doris helped out with knowledge professionalism. She is very pleasant, great personality and efficient. Thank you Doris!!
July 2025
I want to shout out Alyssa G. for her excellent customer service! She assisted me last week with my skip a pay and kept me informed throughout the process. I truly appreciate you for always taking good care of me when it comes to my car loan and being so sweet! YOU'RE THE BEST!! THANK YOU!!!
April 2025
Unbelievable customer service! They make you feel like you have been a customer since the first day they opened.
