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August 2023 by Babs Touchet
Halston loves his Steinway piano and his father and myself love to hear him practicing! Thank you, Amanda, for all of your help in our purchase of a high quality piano. Also, thank you for the complimentary tuning with Joel. Joel didn't loose concentration with Halston eagerly watching his every move when tuning. Amanda, thank you for keeping my family up to date on events at Steinway and around Houston. It was a pleasure working with you!
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August 2023 by Rose Mayfield
The surroundings, food and service were fantastic!
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July 2023 by Maria B
Absolutely outstanding--start to finish. I had communicated with other dealers in the area and the state, but Amanda Watson with Steinway in Houston was the most professional and communicative of them all. She went above and beyond providing me detailed information by email and later on the phone. Even the delivery was excellent. We absolutely love our new piano!
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April 2023 by Lina Ding
We met Amanda at a Sunday afternoon, she introduced us some Boston and Steinway uprights and also played for us, she plays so amazing! We love the sound of Boston P132, and decided to buy that one.She also explained us if we buy a Steinway/Boston/Essex how we trade in in the future or if we move to other countries how we can trade in.Amanda is very nice and patient! She is one of the best sales there.
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October 2022 by Andy Ruhl
Incredible experience. Joseph is wonderful, loved the pieces - they had nearly every model possible on the floor and the sperio player system, quite remarkable. Fantastic experience - really the best I've had in many years of piano shopping. Thought I was going to go with yamaha, but this experience has changed my mind!
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May 2022 by Michael C.
This place is really great, but also incredibly pretentious, especially the attitude of the staff and some people inside. It's understandable to a certain degree, these are elegant instruments worth a hundred grand easy, but wow. I was met with hostility from a staff member upon entering. I came in expecting to spend some time with some beautiful pianos and get to experience playing and trying some out, but was constantly berated by a particular staff member who was actively trying to get me to stop playing the pianos, asking me if I had an appointment and verbally telling me to stop playing for a minute. He then insulted my financial status by suggesting something in a lower price range. Eventually he came up with some story "We have appointments with customers in the next 5 minutes, so if you could wrap it up here, that would be great." He interrupted my playing numerous times and slyly kicked me out of the store and was a complete asshat! People like this make the world of music less enjoyable for all. Music is meant to be spread and rejoiced by everyone, not gatekeeped by snobs. The one star in this review is for the pianos only. It truly is tragic that these beautiful instruments must sit under the same roof as these rotten people.
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March 2022 by Balaji Varadharajan
I had been following up with Steinway gallery on and off for a few months before deciding to purchase a piano for my daughter, in August last year. Amanda at Steinway helped me a great deal when I was figuring out the best piano I can get, while also considering the cost. We ended up purchasing a Boston 46" upright studio version, which has been doing great so far. My daughter loves playing the piano - the sound and feel of it is wonderful.Amanda also went above and beyond by providing us with suggestions and insights on the instrument, and how my daughter can improve upon her musicianship. Highly recommend Amanda and the Steinway Houston gallery, for any of your piano needs.
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March 2022 by Genevieve Arnold
Amanda was lovely to work with. Very knowledgeable of the Steinway pianos not to mention a fabulous pianist! She came to our home on install day to supervise and ensure all was working properly. Highly recommend!
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February 2022 by Kathrin Benson
What a Wonderful time in New York area. Amanda took us a Very specialized, personal tour of the Steinway Piano Factory. We were in the process of having our forever piano made and got to see the process first hand. That factory is unbelievable! Such precision and personal care put into every inch of every piano made. It was a lifetime experience we will never forget. Thank you, Amanda, for making our dream come true!
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February 2022 by Donna Valverde
Amanda was like a lighthouse in the storm! I 'thought' I knew what I wanted walking into Steinway, but after listening to Amanda play a variety of pianos and looking at different options with her (including the amazing John Lennon Steinway!), I was able to make a more educated choice.Amanda worked diligently with me to ensure I purchased the piano best suited for my needs. She clearly knows the ins and outs of the business. She's also an exceptionally pianoist. I was comforted by Amanda's willingness to help and knew I was in very capable hands. Five stars!!!!!
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February 2022 by Jose Orellana
We bought an Essex last Xmas from this gallery. Amanda made the piano shopping experience very enjoyable and fun! Our kids were delighted with the experience (and sound) of trying a grand Steinway! She was very knowledgeable, clear and understanding of our needs and answered all the questions we had. Highly recommended!
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February 2022 by Tom Blackman
Amanda was absolutely amazing in helping surprise my wife with a new piano for Christmas. Excellent service and communication throughout the whole process. Would definitely recommend this company.
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February 2022 by Kegis Smith
Amanda is Amazing!!! She was so helpful with our purchase and has been very instrumental in our project!! I Highly recommend her.
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November 2021 by Andrei Duta
Thank you, Amanda W, for excellent customer service! Amanda is the quintessential professional with a deep appreciation for music and - even more importantly - the customers themselves. Five stars and two thumbs up!
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March 2021 by Sarah Lawrence
I love them