U-Haul Moving & Storage at Bissonnet offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The store manager is professional and makes the process smooth and easy. Customers appreciate the helpful and friendly staff, with some mentioning specific employees who provided excellent service, such as assisting with truck extensions and offering detailed information about rentals. The management team is known for good communication, calling customers about payments and helping with scheduling. However, some issues have occurred, such as trucks arriving with no gas or problems during fueling, which caused inconvenience and re-scheduling. It is recommended to rent directly from U-Haul locations rather than unauthorized ones to avoid such issues. Overall, the business is helpful and professional, with staff willing to assist and ensure a positive moving experience.
Went in there early and lil crumpy. There was this nice lady she greeted me in a manner that lifted me right up . Her name was velocity.
May 2025
The store manager was pretty cool. I don't remember his name. But he made it so smooth and easy. I truly enjoyed his professionalism in making sure my truck was set to go.
December 2023
Very convenient place, very professional staff, thanks Susan.
