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March 2024 by Robert Martin
Awesome bike shop. Had exactly what I was looking for and very quick service.
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March 2024 by Anja Ozols
SO kind and helpful. shout out to Nate, for letting me test all kinds of bikes and decide on whats right for me! they really take time to educate their customers (I even learned all about bike locks!)definitely will return next time I’m looking for a new bike!
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February 2024 by Manuel de la Rosa
I had a bike fit and Israel previously explained every part of the process to me. He meticulously carried out the measurements and tests. With the optimal data and adjustments made, my power and comfort improved. Israel was very professional, attentive and answered all my questions. Congratulations to UBG for such a good service.
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February 2024 by D
Very helpful. They had the part I needed
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February 2024 by Jerod Parr
Staff is great. No pressure. Super laid back atmosphere.
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February 2024 by Jim Adler
Fabulous customer service and high-quality bicycles
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February 2024 by Dom Beveridge
I really like these guys - I bought one of my kids a bike here and they’ve repaired a couple of bikes for me too. Good, efficient, friendly service - I recommend!
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February 2024 by Winnie
Very knowledgeable and friendly service
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February 2024 by Ryan Yates
Great store, well run. Staff very helpful
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February 2024 by Dave Knowles
UBG is awesome. I service my own bikes and they always get me the right parts when I need them at a really good price.
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February 2024 by Sara Carder
Awesome bike shop! Just got my first gravel bike and was having difficulties with the saddle/positioning which was causing a good deal of discomfort. Went in to the shop and one of the guys helped me right away, got a new saddle and corrected my positioning. Now I'm able to ride without pain and am enjoying my new bike! Excellent customer service! Will definitely be my go to shop for any issues in the future!
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February 2024 by Kevin Yin
I came into Urban Bicycle Gallery not knowing which bike I wanted to get. I mentioned why I wanted to get a bike, and the staff was able to recommend a bike that would fit my needs. The staff were very professional, committed to customer satisfaction, and were able to answer any questions I had regarding the bike market, maintenance, accessories, etc. Never once did I feel like I was getting oversold on something I wouldn’t need. I would highly recommend Urban Bicycle Gallery to anyone thinking buying a bike.
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February 2024 by Eduardo Marquez
Great experience!
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February 2024 by Amanda L.
The team was incredibly helpful in helping me repair my flat tires. When I ultimately decided to upgrade my current bike and buy a new one, they also helped me find a bike that fit me well and met my biking needs. They were incredibly honest and did not try to up sell me on a bike but instead helped me find a bike that worked well for me.
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February 2024 by Salam Mahamad
Very detailed analysis and good recommendation for bike fit
