United States Postal Service
USPS,
Post OfficesHours:
1319 Richmond Ave., Houston TX 77006 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular location offers walk-in passport services. While some customers have encountered rude or combative staff, others have praised the professionalism and kindness of the employees, especially the passport service agent who was described as super kind and extremely quick. Customers appreciate the hard work of USPS during the busy holiday season, when offices are often swamped. Overall, USPS is recognized for its dedication to serving the community, with one customer particularly grateful for the amazing job done by their mail carrier Rodney in assisting older people. Despite occasional issues, the majority of customers have had positive experiences at this USPS location.
Most Recent Reviews
May 2025
Post office workers are often rude! But the older black lady with the short hair cut was VERY nice and helpful (: 10/1000 Customer Service
May 2025
DO NOT COME HERE FOR PASSPORT APPOINTMENTS. They do not honor appointment times. They will take random applicants without appointments before people with appointments. I waited an hour past my time, it was an absolute mess. This location is 👎🏼👎🏼👎🏼👎🏼
March 2025
Terrible customer service and the bald man with glasses had a terrible attitude for no apparent reason.
More Comments(147)
Nearest USPS Stores
- Houston, Texas
