United States Postal Service
USPS,
Post OfficesHours:
1319 Richmond Avenue, Houston TX 77006 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular location offers walk-in passport services. While some customers have encountered rude or combative staff, others have praised the professionalism and kindness of the employees, especially the passport service agent who was described as super kind and extremely quick. Customers appreciate the hard work of USPS during the busy holiday season, when offices are often swamped. Overall, USPS is recognized for its dedication to serving the community, with one customer particularly grateful for the amazing job done by their mail carrier Rodney in assisting older people. Despite occasional issues, the majority of customers have had positive experiences at this USPS location.
Most Recent Reviews
September 2026
Very helpful staff. Hats off to Laura for exceptional service.
August 2026
Extremely rude clerk at the counter today, unlike any clerk I have ever been helped by at USPS. Clerk 11 per my receipt. He acted extremely inconvenienced to help with a simple return. Will not be returning to this location.
August 2026
Unhelpful staff. Worst experience. Came cple minutes before closing (which I recognize is not ideal) they already locked everything up and refused to mail a letter. Said to use self service.
More Comments(171)
Nearest USPS Stores
- Houston, Texas