United States Postal Service
USPS,
Post OfficesHours:
5415 Lawndale St, Houston TX 77023 Hours
About United States Postal Service
The United States Postal Service at 5415 Lawndale St is a reliable and helpful location that offers various postal services, including walk-in passport processing. Customers generally have positive experiences, highlighting the friendly and cheerful staff members who are willing to help and make the process enjoyable. Staff like Destiny, Jade, and a gentleman at the counter are praised for their kindness, patience, and efficient service, often making customers feel valued and well taken care of. Many appreciate the quick and smooth passport renewal process, with some noting it takes less than 15 minutes. The staff’s calm demeanor and fairness, even during busy times, stand out as a strong point. However, there are some mixed feelings; a few customers express frustration over the lack of receipts for shipped packages and perceive some staff as lazy or unhelpful in certain situations. Overall, the location is appreciated for its cleanliness, ease of service, and friendly atmosphere, making it a recommended spot for mailing needs and passport services.
Most Recent Reviews
June 2026
The service was quick and easy. It was my first time mailing something and Jade was very kind! From my observation, she was patient and detail oriented. It was great to see and experience service like this.
June 2026
I was here to drop offa return with a printed label, and I had not close the box, the lady said 3.99 for Taylor tape to close the box. A tiny box. Are you kidding me???? Ridiculous. I hope this location gets shut down, any ways the ladies there dont do anything but collect their checks.
April 2026
If I could give zero stars I would. They actually suck. Very lazy! I wish my address was connected to a better USPS location.
More Comments(154)
Nearest USPS Stores
- Houston, Texas