United States Postal Service
USPS,
Post OfficesHours:
5415 Lawndale Street, Houston TX 77023 Hours
About United States Postal Service
The United States Postal Service at 5415 Lawndale St is a reliable and helpful location that offers various postal services, including walk-in passport processing. Customers generally have positive experiences, highlighting the friendly and cheerful staff members who are willing to help and make the process enjoyable. Staff like Destiny, Jade, and a gentleman at the counter are praised for their kindness, patience, and efficient service, often making customers feel valued and well taken care of. Many appreciate the quick and smooth passport renewal process, with some noting it takes less than 15 minutes. The staff’s calm demeanor and fairness, even during busy times, stand out as a strong point. However, there are some mixed feelings; a few customers express frustration over the lack of receipts for shipped packages and perceive some staff as lazy or unhelpful in certain situations. Overall, the location is appreciated for its cleanliness, ease of service, and friendly atmosphere, making it a recommended spot for mailing needs and passport services.
Most Recent Reviews
September 2026
I see why the ratings are so bad for this location. The staff here is rude and unprofessional. Going to the post office shouldn't be a headache. If you can avoid doing business here, please do so.
August 2026
I live with 2 other people, we ended up missing 1 mail each since moving to a different apartment and we moved here around march this year.
August 2026
Refusal to scan packages or give receipts. Reported to postmaster
More Comments(165)
Nearest USPS Stores
- Houston, Texas