United States Postal Service
USPS,
Post OfficesHours:
12955 Willow Pl Dr W, Houston TX 77070 Hours
About United States Postal Service
The United States Postal Service at 12955 Willow Place Dr W is a typical post office that provides reliable mail and package services to the community. It handles over 47 percent of the world’s mail and manages more than 30,000 locations nationwide. Customers generally find the staff to be friendly and helpful, with some noting that employees can be a bit strong at first but are ultimately nice. The location offers shipping services, and staff members like Danielle are appreciated for their patience and assistance. However, some customers have expressed concerns about long lines, package delivery issues such as repeated drives-by before delivery, and the absence of a drive-up mailbox despite available space. There have also been worries about mail security, with reports of mail damage. Overall, it is a standard USPS location that aims to serve the community's mailing needs, with room for improvement in delivery and facilities.
Most Recent Reviews
August 2025
Convenient location for our family that recently located here and needed to set up a PO Box asap. Customer Service is a hit or miss. Strong personalities come off a bit abrasive but overall helpful. The employee Brandi that made our keys was super helpful and pleasant to work with.
June 2025
The worst post office I have ever been to. I was dropping off packages. Only one counter person was working. She said take it to the window outside. Sat there for 10-15 minutes. Nothing was scanned. Trash place.
May 2025
Laziest employees at any post office I've ever been to by far
More Comments(219)
- Houston, Texas
