United States Postal Service
USPS,
Post OfficesHours:
12955 Willow Pl Dr W, Houston TX 77070 Hours
About United States Postal Service
The United States Postal Service at 12955 Willow Place Dr W is a typical post office that provides reliable mail and package services to the community. It handles over 47 percent of the world’s mail and manages more than 30,000 locations nationwide. Customers generally find the staff to be friendly and helpful, with some noting that employees can be a bit strong at first but are ultimately nice. The location offers shipping services, and staff members like Danielle are appreciated for their patience and assistance. However, some customers have expressed concerns about long lines, package delivery issues such as repeated drives-by before delivery, and the absence of a drive-up mailbox despite available space. There have also been worries about mail security, with reports of mail damage. Overall, it is a standard USPS location that aims to serve the community's mailing needs, with room for improvement in delivery and facilities.
Most Recent Reviews
June 2026
I lost packages, a stolen credit card, now my checks in this local USPS office, this place is getting bad. Its drop off box has been broken more than a month, no fix. I filed complaints still waiting...
May 2026
If I could give zero i would. Clerk was eating and then on the phone while a line of 10 to 15 people were lined up.
May 2026
Came to do a change of address. They couldn’t process it for some reason in the store but it was easily done and approved in the post office near my home.
More Comments(241)
- Houston, Texas
