Verizon offers an excellent experience for customers seeking mobile, 5G home internet, or business solutions. Located in Houston, the store features outstanding customer service. Associates like D, Bri, Lanear, Lindsay, Brandon, Heriberto, and Ashley are noted for their helpfulness and knowledge. Customers appreciate the personalized assistance they receive, with many expressing satisfaction in how associates answer questions and provide guidance. Bri has been highlighted for helping customers switch from other providers, leading to lower bills and rewards such as gift cards. Customers often leave feeling happy and relieved after their visits. Additionally, the store emphasizes convenience, allowing customers to schedule in-store appointments online or make orders for pickup. Options like free 2-day shipping and express lockers enhance the shopping experience. Many customers report quick and efficient service, with some completing transactions in less than 20 minutes. Overall, Verizon is recognized for its friendly atmosphere and effective solutions, making it a great choice for anyone in need of mobile services.
I went there to get my old account and port PIN. The guy I talked with was very friendly and helpful. He took time to retrieve my account number and PIN. It was a great customer service and I was very impressed.
February 2025
Great customer service especially, the associate D, treated me with open arms, &made sure I got what I wanted, will return. awesome Store !!!!
December 2024
Bri was amazing!!! She helped me switch from Att&t. My bill is so much lower and because I switched I received alot of “gift card” money to pay my bill for a couple of months. I am so happy I stopped by this store! If you are a first responder you should for sure check Verizon out. Ask for a BRI she is the best!
