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“Went here last week 3 times for Christmas to help me with my issues. Went back only because we had to with 24 hours before proceeding to next step. But he went above and beyond to help me. Everyone there is so friendly. They helped me with my issues the best that was in their capability.”
“Elvis came and fixed our WiFi connection and notified me about the problems with the fiber optic cable and informed me the cable is bad so he sent maintenance out to fix the cables!”
“Nano/ store manager at the Clear Lake City location is awesome.He helped me out fast and was AMAZING.I will defiently come back to him when I purchase a new phone.”
“Oscar is literally the most amazing person ever!!! I have been fighting between customer service and lake Jackson location this morning to get my phone situation figured out and this man helped me in a matter of 20 minutes!! This man is absolutely amazing and actually LISTENS to the customer and does everything in his power to help! I absolutely have no other words except he is amazing!! Given I been fighting this issue since 7:30 this morning and it’s now 10:30 Thank you so much Oscar!!”
“Extremely satisfied with the service and initiative to help me find what I wanted. I didn’t end up purchasing the headphones I was looking for, but it’s rare to find someone who genuinely cares about their customers like Steven. Highly recommend!””
“I was assisted by many tmobile employees in the past but Brianna stood out to me the most. I had issues with my esim but Brianna was fast, efficient and straight to the point with her assistance and technical expertise. I highly recommend you go to this location if you need support or have any questions regarding your tmobile phone and phone plan.”
“Switched from AT&T last night to T-Mobile. Salesman Caleb was fantastic and very patient with all my questions. I had a lovely experience with him and would highly recommend everyone to check out this store!”
“I went to the T-Mobile store to add a new line to my account, and G. No went above and beyond to help me. He was incredibly patient, thorough, and genuinely dedicated to making sure everything was done right. He took the time to fully set up the additional line, walked me through the details, and personally made sure it was activated and working perfectly before I left.
His outstanding service turned what could have been a complicated process into a smooth and easy experience. G. No is a true asset to T-Mobile — highly recommend him!”
“Hey guy I came in the store today and Edwin himself is a really good salesman’s he very help full of energy and love to make his customers leave with a smile ?”
“First time going to these Boost mobile store. Service was so awesome Mr. Brian and Mr. Rizz helped us with everything even though we were having issues, they never gave up, they never let us go until we were 100% helped... so recommend 100%”
“Walked in the store at 755pm and Fahran helped me with good prices on 2 phones and a tablet!!! I appreciate the customer service and the affordable deal he gave me! He worked with my budget and received my service. Come see Fahran over at 7121 Cullen Blvd”
“Great customer service.i went there for my phone fix and Alex give me excellent deal that I couldn't deny.i purchased my new phone and he help me transfer My information from old phone to new phone. I recommend this come visit this store”
“I had a decent experience when I visited. The place was pretty clean and all my queries were managed very well by the staff member Lyla who was there at the time.”
“Harry was fantastic!! He helped me and my wife buy new phones and provided best in class service. I will definitely tell everyone to come see this store if they need help.”
“Ariana was very helpful in answering all my questions . She took time to tell me which plan was better and what gave me the most value for my internet . The team was very friendly and even gave me a free Tmobile goodie . Great location and very clean .”
“Dale did a wonderful job explained everything in away I could understand fully with minimum questions having to be asked left store with a new watch and wifi :)!”
“Best experience with Carlos, clear communication and got the best offer only 18 extra to my bill. I am thankful for him checking the best offer for me and my family”
“Darian the District Manager was very helpful and helped with getting me a great deal and promotion to help me walk out with a working phone and great deal for a free phone and he showed me how I was saving more and getting more after his reviewing my bill. Thank you Darian!”
“If you're in the Lawndale/Manchester area and you need a good, reasonably priced phone talk to Mike and he'll take care of you. This is the best Boost Store I've been in. It's clean and organized, not cluttered like some of the other stores. Talk to Mike, get a good phone and walk out happy...”
“The worker by the same of sam was a great help, got straight to the point was very helpful and explaining everything great, help us upgrade our phones so I definitely left happy”
“I upgraded my phone today and the person at boost mobile store was really kind to set up my new mobile and transfer all my data and gave me a good price on phone.”
“I would like to give kudos to Heather and her team, I was there yesterday to pick up my replacement device and it took for ever to transfer all my photos and videos..they stayed there until I was done almost 9 pm. They were very patient and great customer service.. greatly recommend them. Thanks guys and great job!!!”
“I would like to say Thank you , to Allayza !!! ? She made sure the process of Upgrading my phone, was smooth and easy. Made me feel at home with noo pressure. Even made sure the plan we discussed and my bill was done right. Would definitely come back , in the near future. ?”
“To Tmobile's regional management. Give Julian G and Kevin Q for their patience, attention to detail and above all else the customer service no A.I can replace....a fat raise. Exponentially well deserved.”
“Ali was great! He is so kind and helpful. I came in to get a new phone and he was more than helpful through the process. He even threw a tablet in for me and I left a very happy customer, I definitely recommend coming here if you’re looking for a reliable carrier”
“Will took care of my business account - he got me a deal on my lines and always supports my account - he’s excellent and doesn’t run away from questions or taking care of problems - I’ll come back to him and recommend his services”
“Jenny from store number 7793 is doing a really good job because she understands T-mobile products so much that I don’t have to make a difficult decision to made additional products from T-mobile (home internet). It’s a no brainier. I appreciate her assistance in helping me replace the protective screen. Her performance should be recognised n rewarded.”
“Perfect store, perfect location, perfect employees, that's really all I have to say, everyone seemed friendly, I went in to buy a phone for my father and it was great, huge shout-out to the main man Hugo, super kind and very patient, I recommend this store 10/10 hands down no questions.”
“I went with my 87 year old mother today on a Sunday to get her a new iPhone. With older generations and new technology, this can sometimes be tricky. The two girls, Kam and Annahi, were both so helpful and friendly, and they made the experience way less painful than it could have been. They were friendly, funny, and open. Great customer service all the way!! Good people. Thanks!!”
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“Excellent and Outstanding customer service!
I was greeted right at the door with bright smiles!!
I loved their attitudes and wasn’t rushed. The agent was knowledgeable of all the questions I was concerned about!
Thanks for the great customer service!!”