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April 2025 by Randolph Goswick
Diego took care of us again!
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February 2025 by H F
I went there to get my old account and port PIN. The guy I talked with was very friendly and helpful. He took time to retrieve my account number and PIN. It was a great customer service and I was very impressed.
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February 2025 by Alisha Baldit
Great customer service especially, the associate D, treated me with open arms, &made sure I got what I wanted, will return. awesome Store !!!!
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December 2024 by Jana Conejo
Bri was amazing!!! She helped me switch from Att&t. My bill is so much lower and because I switched I received alot of “gift card” money to pay my bill for a couple of months. I am so happy I stopped by this store! If you are a first responder you should for sure check Verizon out. Ask for a BRI she is the best!
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December 2024 by Justin
Verizon’s network is absolute garbage. They sold off towers to cut costs, and 800 customer services closes at 7pm. Ignore the phone promos, you’ll be paying more for less.
T-mobile has stepped up their game in recent years; quality service in cities and rural areas. They put Verizon to shame.
Two stars because the employees here are great; they have no control over network quality.
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August 2024 by marvin quinonez
They never answered the phone. I got charged for a device that I never pick up. I have to come few times to try to fixed and still no solution.
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May 2024 by Jane D
I went to this store on two occasions. Both times, I valued interacting with Lanear who was knowledgeable, focused, and at the ready to assist me. He patiently answered my (many) questions and kindly offered good guidance. At one point, he was working with another customer so he introduced me to Lindsay who was also pleasant. A positive experience at this store.
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March 2024 by Marilyn Clarke
Would only like to convey that the customer service is/was terrible. Not a friendly atmosphere, nor are the reps friendly either. Rude, stiffed neck people. I'll not ever visit the store again and am also switching to another phone service. For what Verizon charges for phones, it's appalling how the reps treated me on the 2 different times I visited the store. I bless all of you in the name of Jesus, with love, and I mean it. Be watchful in and of how you treat people, because everyone will reap what they've sown whether it be good, bad, ugly or indifferent. The law of reciprocity applies to everyone.
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November 2023 by LaToya Butler
Visit was ok
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November 2023 by Bach Le (BnL1509)
Either their security guard's watch runs early or he was not truthful. The store will close a bit early. Plan ahead even if you are just going to pick up an item real quick. Good luck
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November 2023 by Ivana R.
Horrible service. Went in to get an upgrade and left upset since they couldn't do it. Don't waste your time.
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November 2023 by Laura Duda
Brandon & Heriberto were very helpful in helping us understand the new Pixel 8- appreciate y'all!Update 2 days later on 10/17/23: Ashley was great and efficient with helping me order my new phone and do a trade in! I was in and out in less than 20 minutes! :)
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November 2023 by Laillah
Great customer service, Brandon was extremely helpful and made the phone purchasing process smooth.
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September 2023 by Chris
In and out, easy to deal with. There is a cop stationed inside, so it feels relatively safe.
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September 2023 by Jordan Hawkins
Brandon was amazing. He was super helpful and patient with me while setting up my new phone!
