Verizon offers an excellent experience for customers seeking mobile, 5G home internet, or business solutions. Located in Houston, the store features outstanding customer service. Associates like D, Bri, Lanear, Lindsay, Brandon, Heriberto, and Ashley are noted for their helpfulness and knowledge. Customers appreciate the personalized assistance they receive, with many expressing satisfaction in how associates answer questions and provide guidance. Bri has been highlighted for helping customers switch from other providers, leading to lower bills and rewards such as gift cards. Customers often leave feeling happy and relieved after their visits. Additionally, the store emphasizes convenience, allowing customers to schedule in-store appointments online or make orders for pickup. Options like free 2-day shipping and express lockers enhance the shopping experience. Many customers report quick and efficient service, with some completing transactions in less than 20 minutes. Overall, Verizon is recognized for its friendly atmosphere and effective solutions, making it a great choice for anyone in need of mobile services.
Impeccable service by Brianna at this location. Cannot say enough about the fast and effortless service/follow ups she’s provided, if you go in definitely ask for her!
November 2025
I've stopped by this location a couple of times before and never had any issues. However, today I was so desperate for help and luckily for me Joe was there. He was patient and determined to resolve my issue and he was successful. I really appreciate his help today. Thank you, Joe!!
June 2025
Had the best experience ever. My salesperson was so patient with me. I had so Many questions and he helped me so much. I am so grateful for his help.
