This Verizon store in Houston offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or schedule appointments online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff is highly praised for their helpful and friendly service. Gersom was appreciated for his assistance in transferring lines and upgrading devices, including an iPhone and Apple Watch. Customers often mention the staff’s dedication, with Kenny, Mario, Julian, and Hector receiving special praise for their excellent service and efforts to ensure customer satisfaction. Many customers have had positive experiences, with some switching from other stores like Best Buy after finding better offers and service at Verizon. The store is known for its welcoming atmosphere and attentive staff, making it a highly recommended location for mobile upgrades and service needs in Houston.
Verizon provides great service, serving its customers quickly and providing the best service of all. They have employees who are very attentive and help you in the best way possible.
June 2025
Emmanuel was very professional and helpful returning merchandise
December 2024
Gersom was amazing! He helped me transfer over my line and get a new Iphone and Apple Watch. He was so sweet and helpful and I appreciate him so much.