This Verizon store in Houston offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or schedule appointments online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff is highly praised for their helpful and friendly service. Gersom was appreciated for his assistance in transferring lines and upgrading devices, including an iPhone and Apple Watch. Customers often mention the staff’s dedication, with Kenny, Mario, Julian, and Hector receiving special praise for their excellent service and efforts to ensure customer satisfaction. Many customers have had positive experiences, with some switching from other stores like Best Buy after finding better offers and service at Verizon. The store is known for its welcoming atmosphere and attentive staff, making it a highly recommended location for mobile upgrades and service needs in Houston.
Great service from Rigo Cruz! I was able to upgrade and get a few more devices at a great price.
May 2026
Carlos is very great. He helped me find the perfect device. He has great customer service. VERIZON NEEDS TO GIVE HIM A PROMOTION OR A GOOD BONUS !!!!!!!!!!!!!
November 2025
Desiree was wonderful and extremely helpful with setting up my new plan for my wife & I.
