Old Navy is a popular apparel and accessories brand for the whole family, offering a wide range of products, including jeans in 180 sizes, comfy fleece, and activewear. Customers appreciate the caring and helpful staff, who go out of their way to ensure a positive shopping experience. Many reviews highlight the excellent customer service, with employees like Ms. Eden making exchanges easy and pleasant. Shoppers are encouraged to ask questions and seek assistance, as the team is known for being kind and supportive. While customers enjoy great sales and reasonable prices, some have expressed concerns about strong perfume scents at checkout, which can be overwhelming. Overall, Old Navy provides a fun shopping environment with a focus on customer satisfaction.
