“Update: soooo sad they are closing/retiring
****
THE BEST in everything..
aa+++++ service Honest caring Sincere will go out of their way No fly by night people here. So much better than the chain stores”
“We purchased a refrigerator last October for my daughter. The service and delivery were wonderful. We also purchased a refrigerator yesterday with same day delivery. Grace and Kevin are wonderful people. They treat their customers with respect. Kevin and his associate went above and beyond in delivering our refrigerator. Thank you for such great service.”
“Great costumer service, Lucy Moya treated us with so much kind and respect. Every question we had she surely had the answers. We definitely walked out of here happy with our needs for our home!!”
“Very pleased with Jose's suggestion for my purchase. He listened to my needs and suggested accordingly. I appreciated the communication the day of installation so I knew when the installers would come. The installers were polite and answered my questions about the appliance and installation.”
7:30AM - 4:30PM
512 E Dallas Rd Ste 500, Grapevine
Appliances
“New Sub-Zero refrigerator was installed today by Angel & Jesus. The delivery & install went very smoothly and they were able to trouble shoot an initial issue with available space. Angel & Jesus worked well together to make the installation trouble free.
The order to delivery with FBS took less than 1 month”
“This is the spot for new and slightly use appliances. They are a customer service oriented business and tend to customer needs very quickly. Our experience here was top notch. They are very knowledgeable in the products they sell. Thank you guys for our fantastic experience there! We will definitely be back!”
8AM - 6PM
1125 E Avenue J, Grand Prairie
Appliances
“I called Steven Alden Appliance for help with my malfunctioning GE monogram ice machine and they had it repaired in one day! The crew was very prompt, courteous and I highly recommend their services. I will be calling them again when needing appliance repairs.”
11:30AM - 7:30PM
1825 Westpark Dr, Grand Prairie
Appliances
“Richard and Bret were absolutely wonderful. I had a small issue but they both got right on it and solved it right away. Most definitely coming back and will recommend to friends and family. You guys rock. Thank you again.”
“It is very pleasant to go to the store always trying to give me the best purchasing options and try to solve my difficulties in my purchases. I like the attention of the manager”
“We have taken classes with Chef Mary (Macrons) and Chef Michael (Beef Wellington). Both classes were excellent. They provide you everything you need and they are highly skilled chefs. They teach you a lot of techniques and tricks to make your meal perfectly. They work with all skill levels and are incredibly knowledgeable. Plus there is time to enjoy your food as part of the class. Very fun and gives you the confidence to make it at home.”
“Purchased 2 washer and dryer units and they were installed in a new unit I purchased. The team was super helpful and despite there being an issue, nothing to do with them, they were patient and very thorough when explaining things. Would highly recommend them.”
9:30AM - 5PM
108 N Collins St, Arlington
Appliances
“I recently visited AVJL Restaurant Equipment and was thoroughly impressed by their exceptional service and high-quality products. The staff was knowledgeable and eager to assist, guiding me through their extensive range of kitchen and restaurant equipment. Despite some negative reviews I had read online, my experience was overwhelmingly positive.
Many of the negative reviews mention issues with customer service, but I found the staff to be attentive and professional. They answered all my questions and offered valuable insights into the products that best fit my needs. The store was well-organized, making it easy to find what I was looking for.
In addition, the quality of the equipment exceeded my expectations. Everything I purchased has performed flawlessly, enhancing my cooking experience significantly. I believe the negative reviews might be isolated incidents, as my experience was nothing short of excellent.
I highly recommend this store to anyone in need of reliable kitchen and restaurant equipment. Their commitment to quality and customer satisfaction is evident in every aspect of their operation.”
“The staff was polite and professional. And as a 60year old DIY, not by choice lol, they were very helpful, and answered all my questions with a smile. Thank All y'all”
“I recommend this store and it's employees. 1st of all Ms Carol at the cashier station. She directed me to the air filters right away. Her Caring enough to be sure I corrected my military discount to save timr at the checkout and to be sure I took advantage of my Pro account as well. To Clarissa and Nick at the Pro Desk who provided the guide and instructions for me to accomplish this. When you care enough for others and treat them as you want to be treated it leaves a lasting impression and encourages us to pass it on. Hat's off to the management here as well for hiring such a great group. Kudos
Thanks for helping the ones who get it done!”
“⭐️⭐️⭐️⭐️⭐️ Incredible Service from Builders Sales & Service!
We recently purchased a Speed Queen washer and dryer from Builders Sales and Service and couldn’t be happier with the entire experience. From the moment we placed our order, the process was smooth, professional, and surprisingly fast!
We were initially told it could take 4–6 weeks for the units to arrive, with the possibility of waiting another week for installation from Fort Worth Appliance. To our surprise, we got a call just under three weeks from the order date letting us know the washer and dryer were in—and even better, they could deliver and install them the same day!
Jordan at Builders was professional, helpful, and kept us updated every step of the way. When it came time for delivery, Joseph and Dylan from Fort Worth Appliance did an outstanding job. They were not only professional and polite but also quick and efficient with the installation.
The cherry on top? Builders had the best price on our Speed Queen set compared to other retailers.
We’ve been loving our new washer and dryer and highly recommend Builders Sales and Service to anyone looking for top-notch customer service, fair pricing, and a stress-free buying experience. Thank you again to the entire team!”
“Always great service! Fernando has been super helpful everytime we have been in. He is always able to find what I need from just looking at photos of the sinks, tubs, toilets, fixtures, etc!”
“Fast and friendly service. Very knowledgeable team. Brian, Mike, Jason, and Indy Anna Jones are a very great group of guys. They help me find parts that nobody had. If they don't have it they will find it and order it.”
“Today was the day I needed a new washer and dryer. Lucky for me that Cindy was the sales associate scheduled to work at the Keller store. She was so helpful, informative and answered all my questions. To top it all off, she was a pleasure to work with! Thank you Cindy and Home Depot.”
“Absolutely amazing service. The manager Sean helped me order equipment and arranged delivery. The job went smoothly and there was excellent communication. Thanks!!”
“From the store to the delivery and install. 10/10. Specifically, Ben on our delivery and install. This man had to climb over our unit to get the job done on a tight fit. He went above and beyond, literally. Great company with greats prices. Please go here before you go to Home Depot or Lowe’s.”
“This man is AMAZING!! VERY knowledgeable in his appliances and let's u know about everything and how they work properly. I HIGHLY RECOMMEND him to anyone and everyone!! After looking for days and getting nowhere with at least 40 other ppl, I found this gentleman on Google and VERY HAPPY I did!!”
“Thank you Maribel! This lady is sharp! Great service! Several customers knew her name as we walked through the store looking for my item. She helped my process go smoothly! Thank you!”
“Dave was so helpful! He took the time to micro manage the printer not having paper and doing a return for a client all while trying to teach a customer how to swipe their debit card but in the meantime training a female coworker who looked more lost than a Venezuelan Refugee!!!”
10AM - 7PM
2239 S Cooper St, Arlington
Appliances
6AM - 10PM
1151 Bridgewood Dr, Fort Worth
Appliances
“I went in for a specific part walked around and located a employee however she wasn't very helpful and just stated to go to a different store I told her I'll find someone else . Walked up to a cashier and asked Matthew for help He was amazing not only did he help locate it he asked his boss to cover his area and walked me over to the part itselfCustomer service at its finest. We need more Matthews in the world Thank you again !”
“Appliance purchasing can always cause angst. Kimber provided information and service in a very friendly customer focused way! Service like hers is why I always return to Texas Appliance! Great service on both the sales and installation side- Chris and his partner were competent, professional and friendly. We’ll be back”