Dillard's Inc. at Northeast Mall in Hurst, Texas, is a popular destination for shoppers seeking style, service, and value. The store features a wide range of products, including clothing, shoes, handbags, and cosmetics from both national and exclusive brands. Customers consistently praise the friendly and helpful staff, highlighting exceptional service from employees like Bol in women's shoes, who is known for his humor and inventory knowledge. Gigi in the men’s shoes department also receives commendations for her kindness and professionalism, making shopping easier for customers. Ivan in the fragrance department stands out for his expertise and warmth, enhancing the shopping experience with engaging conversations and a willingness to assist in other areas. Many loyal customers return to Dillard's not only for the quality merchandise but also for the outstanding customer service that makes their visits enjoyable. With a commitment to great service, Dillard's continues to be a favored choice for shoppers in the area.
It's a Dillards so you expect a certain level of service. The story was clean and well lit. The service was highly attentive
June 2024
Bol in women’s shoes gave the best customer service. He was funny, he was knowledgeable of the inventory and he was present when I felt like I was being ignored by the other salesmen
June 2024
Before I forget. Gigi in the men’s shoes department was extremely kind and professional. I noticed she was connecting with all the other customers ahead of me so Angelic. Made my shopping experience for my husband so easy and just thought she deserved this review. Thank you Gigi!
