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“Aiden helped me and my son pick out a longboard and some accessories for it. He was an excellent helper and super patient with all of our questions. I would highly recommend this shop!!!
Thanks Aiden!!!”
“Excellent store with outstanding customer service! The staff are incredibly friendly, professional, and attentive. They genuinely care about their customers and go above and beyond to make sure you have a great experience. The store is also well-organized and welcoming. Highly recommended”
“I had the pleasure of dealing with Moe today and she was amazing ! very great service from her i work in the mall so i know it can get crazy sometimes but she was above and beyond great! thank you Moe☺️”
“Liz the cashier at the front had Excellent customer service! The staff was friendly, helpful, and made the whole experience easy. I would definitely recommend them.”
“I want to thank the staff for helping me, I get very anxious when picking out shoes, they helped me stay calm and find a couple of great pairs. Thank you ladies.”
“Great prices . I just found out about it a couple of weeks ago & have already been 4 times & planning on going back. They have great stock and new items keep coming in.”
“A saleswoman by the name of Akira went out of her way to assist me in the selection of a baptismal gown in the children's department. She helped display choices at eye level, allowed me to feel the fabrics and lace, and discussed the pros and cons that concerned me. Her assistance left me confident in my final selection!”
“I walked by and just decided to peruse. I walked out with four things. I haven’t been to the mall in a long time so it was great to experience a nice and helpful staff. And great pricing. I definitely will be back.”
“We went to the mall to buy a pair of Heelys for our child. We stopped in Journeys and ask one of the associates (his name is Samson) if they had this particular brand and he said he would have to check because they were not on display. We left and went to the store right in front of Journeys and when we got out of the other store Samson was already looking for us to let us know he found some Heelys in the back. He made our child’s day! He brought some pairs, helped our child decide which pair to buy and overall had an amazing experience with this young man. He has great customer service skills,”
“Yet another trendy mall store with clothes for men and women, heavy on surfing and skate brands, California nods, and a section devoted to styles that throw back to the movie Clueless. Tilly's reminds me a bit of Pacsun, only with more diversity and some better looks. Beyond that, there was not much remarkable about it from my perspective. Service was as expected. The store was clean and well organized and prices true to market. They had some cool denim shorts with drawstrings I liked. On the girls side, a section had colorful wool skirts and tops with plaid and argyle. A jeans brand I did not recognize seemed to dominate. Fun stuff! Make sure to visit the back section for 30% and 50% off items. This area was picked over, of course.”
“The store manger Ms.Shirl is awesome! Every time I visit the store she always nice and upbeat and respectful! Great customer service will keep me coming spending my money ? with Kids Footlocker”
“Destini :) at Foot Locker (NE Mall) was amazing!
I absolutely loved her energy and enthusiasm. She was so knowledgeable about the shoes I was interested in ... HOKAs, New Balance, and On ... and her excitement made the whole experience enjoyable. Destini was incredibly kind, attentive, and patient, and she really made sure I found exactly what I needed. Highly recommend asking for her!
Thank you, Destini!”
“Let me first start by saying Foot Locker and Shoe Palace store employees at Northeast mall are useless!! I went in Finish Line and Trey acknowledged me when I walked in. Trey has great Customer Service skills, and I was able to purchase the shoe I was looking for my son. This wasn't even his location that he works at, he was just helping Northeast Mall location today.... Cheers to Finish Line and Trey!!!”
“Very very helpful associates. Soft spoken gentleman with the short dark hair whom I believe is the manager is an absolute delight. Very kind swapped out clearance shoes for the right size for me and just is all around super helpful every time I go in. Hes also there every single time I go in and is always working super diligently and can multitask like ive never seen before all while being very polite. Give him a raise or someone else will poach him lol”
“My husband and I were taking turns standing in line for pictures with Santa. My feet were hurting , I found a great pair of comfortable indoor/outdoor slippers . As I was getting ready to cash out I saw they had a great deal on some socks, so we got those as well. The lady was extremely helpful, courteous and kind.”
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“Great shoes and a fantastic sales expert
Her name was Johnnie. Forgive me if I misspelled her name. She really knew how to help you find what you want AND what you need. So knowledgeable about choosing the right size and style. If you go in please let her help you. Let her measure your foot!
Sometimes you think incorrectly what your real shoe size is.
Thanks J - Christina and Ellen Sept 1 2-3 pm Hurst”