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“Liz the cashier at the front had Excellent customer service! The staff was friendly, helpful, and made the whole experience easy. I would definitely recommend them.”
“I felt in my spirit to stop in this past Saturday & as a first time customer, let me say that I’ll forever be a customer! The clothing style is literally for any woman with any shape & yes they have plus sizes! It was impossible for me to not walk out with something, maybe a couple of somethings 😉. The owner Jabree is amazing, the way she spoke life & confidence into me was God sent! Don’t sleep on this place ladies, you’ll thank me later! ☺”
“I Went pretty early. The store was stocked and clean. The fall decorations were out and on display. Such a nice walk through. Highly recommend this place it will not disappoint!”
“I went to this store twice and both the time I received help from Krystal. She is really friendly and helpful, always smiling and ready to help. If you visit this location and need help make sure to look for Krystal!”
“I always enjoy visiting Hurst’s BoxLunch store. Every time I’m in there I find such great items relating to so many fandoms I follow. Kenzie assisted me while I was shopping in the store this week and I very much appreciated her friendly customer service and all of the help that she gave me. Thank you Kenzie. You are the very best!”
“We went in Monday 2/24/25 approximately 11-11:30 am. I was looking for a Rainbow Brite tumbler that the website said was here. The staff here were EXTREMELY helpful and polite. This is what customer service is. We had been to several other establishments in the area that also had the same information online and these were the only employees that offered to, look in the back, look at other stores in the franchise and tried to help me by offering to order it online (because the closest Hot Topic was in Dallas) without me having to ask. The employee seemed to be training the other and used this as an opportunity to train the other as well. That’s how you do your job. Super fan of these employees.”
“I LOVE the Merle Norman in Hurst!!!
I have been shopping here for over 20 years! Kaitlyn it’s always so helpful helping me pick out my makeup and skin care!
My young Granddaughters love coming with me and Kaitlyn will glamour them up with some eyeshadow and lipgloss 💞
Liz has also been a great Beauty Advisor for me for many years as well!
Thank you LADIES for your expertise and kindness!! And a BIG SHOUT OUT to Lynda! She has the sweetest personality and hosts the Best Holiday parties at the store!”
“MAJOR shout out to Natalie at Northeast Mall for the AMAZING fit. For context, I am a death metal vocalist and I always wear black/gothic/alternative clothing and I’ve never been able to put together a normal outfit that actually suits me. I feel so confident and free and I love every article of clothing she picked out. I didn’t even plan to walk out with shoes but they tie the fit together so perfectly. Natalie knows what she’s doing and she knew exactly what I needed! Now I can look like a normal mom at my daughter’s birthday party ? and on top of all of that she is the SWEETEST human I’ve met, gorgeous and has an incredible sense of style. Thank you, thank you, thank you. I know it’s just an outfit but to me it’s how I express myself and she helped me feel beautiful and confident more than she’ll ever know.”
“I had the pleasure of dealing with Moe today and she was amazing ! very great service from her i work in the mall so i know it can get crazy sometimes but she was above and beyond great! thank you Moe☺️”
“I've been meaning to make my review for over a month! Went in to get my son some new skate shoes. We normally go to vans for half cabs but he's been looking to branch out. Gibby recommended some different brands and went out of his way to pull anything in my son's size that he might like. He even allowed us to pull from their online site to try some that he recommended so we could take advantage of their deal. Both new brands we tried were great and my son loves them. The other employees were kind of just moping around the store. Gibby was managing the entire place and checking everyone out while still keeping track of a very large pile of merchandise and keeping his customers satisfied. He deserves to be making the most at that store and if he isnt, I hope my review edges that along. 🫶 we will be back in soon as my son wears a pair of skate shoes out within a couple of months.”
“The employees at Macy’s NE Mall are always friendly and helpful. Sun goes above and beyond in helping customers and has a friendly and kind manner. I would recommend shopping at this store for a great selection!”
“My partner and I have been here multiple times and every time we come in Jessica and Liberty are always so warm and hospitable. They continually go above and beyond to provide the best customer service possible.”
10AM - 8PM
1101 Melbourne Rd, Hurst
Womens Clothing
“I recently visited GAP at Northeast Mall, and I had a great experience. I came in to exchange a few clothing items, and the staff was extremely helpful and cooperative throughout the process. They handled everything professionally and made the exchange quick and easy.
The store itself is well-organized, and I found most of the essentials I usually look for. They have a good variety of sizes, styles, and seasonal items, which makes shopping there very convenient.
Overall, GAP at Northeast Mall offers great customer service and has everything you need in one place. Definitely a store I’ll keep coming back to.”
“So I came in with a one day notice for a wedding invite. Lala was so amazing at putting my outfit together and helping me with all the accessories. It happened quickly, which I love because of my time constraint. i’m going to look amazing! I love your clothes!”
“Rebecca was amazing, she knows what she is doing. She is fast, very friendly and help you to make the right choices for your hair based on her knowledge. Loved her!! Can't wait for my next appointment.”
“The workers are so sweet and helpful, one was on the phone helping a customer pick stuff out over the phone!! Haven’t seen that before when you call other stores they wanna rush you off their phone. The other one was checking up on customers in dressing room? great customer service”
“I love to shop and work at Chico's. Their new fall collection has arrived and the colors and styles are fabulous. If anyone want to have the Chico's look you have to wear their fashions. Stylish, casual, and sporty, they have the look. Come by and see us at the Northeast Mall, in Hurst.”
“I had the best customer service experience I could have had. I made a mistake on a return, but, Cynthia, the manager, fixed it for me. She couldn't have been nicer and more patient throughout the entire process. Thank you, Cynthia!”
“Mary Cruze was absolutely amazing, her and her manager helped me and my friend and were so amazing. Mary ran and got me SO many pants to try on. She knew her stuff and was patient, kind, and friendly. I literally bought the first jeans in my life that I love. American Eagle is great with plus size jeans and I was so impressed. I mean.. she was SO patient, she let me tweak sizes, colors, styles till I was happy. I didn't know what I wanted or needed and together I FIT MY JEANS PERFECTLY! Pretty good prices and some deals right now (buy one get one half off). I ended up discovering that I had picked out sizes that were too small and I didn't know it. I got a size 16 in the end (photos shown are in size 12, 14, and 16. Just to show how much running she did for me). ? Plus if you bring a pair of jeans to recycle then you get $10 off one pair of jeans when there's no other deals. ?”
“A saleswoman by the name of Akira went out of her way to assist me in the selection of a baptismal gown in the children's department. She helped display choices at eye level, allowed me to feel the fabrics and lace, and discussed the pros and cons that concerned me. Her assistance left me confident in my final selection!”
“I came in today and the young lady was very helpful and patient.
She had a fitting room waiting for me. She also answered questions I had about my return.”
“Savannah and the other ladies that work there are always super sweet and informative! Probably my favorite Spencer’s location in the DFW area, never had an issue with purchases or encounters here, everything is always organized and super clean. Whoever is the head of this store is doing something right with their employees”
“Yet another trendy mall store with clothes for men and women, heavy on surfing and skate brands, California nods, and a section devoted to styles that throw back to the movie Clueless. Tilly's reminds me a bit of Pacsun, only with more diversity and some better looks. Beyond that, there was not much remarkable about it from my perspective. Service was as expected. The store was clean and well organized and prices true to market. They had some cool denim shorts with drawstrings I liked. On the girls side, a section had colorful wool skirts and tops with plaid and argyle. A jeans brand I did not recognize seemed to dominate. Fun stuff! Make sure to visit the back section for 30% and 50% off items. This area was picked over, of course.”
“Today was so stressful for me as I needed very specific items and in a super rush, I walked into Francesca's and was very warmly greeted by two women who asked if they could help with anything. I frantically let them know what I needed and they went right to work, they picked out items for me that went along with what I needed and were beyond attentive and graceful with my scattered self. I will 100% shop here again, I've always liked Francesca's as a store in itself, but this experience blew me away and they got me everything I needed. LIFE SAVERS, thank you beautiful sweet women!”
“5 Stars!
I went to Aerie to pick up an online order, and I’m so glad I did! Jalya encouraged me to try the item on, and when it didn’t fit, she went above and beyond to help me find other pieces. She showed me great options that were 60–70% off, and I ended up leaving with an even better deal than I expected. Her customer service was amazing—super kind, helpful, and patient. Thank you, Jalya, for making my shopping experience such a positive one!”
“Love that all the staff are wearing masks and gloves, it makes me feel that they're prioritizing health and safety. Unfortunately when I got home i noticed that they gave me the wrong size. I understand things are difficult with COVID and many businesses are short staffed, even if this mean I have to go back. After all I love this place definitely want to go back. I just have to make sure to check the size before I check out”
“Usually Ross has long lines, this Ross did not have long lines. Yes it was mid week but it was a quick and easy shopping done. One thing that I noted though was that they did not have more staff on the floor so those few clothes that fall off the hangers or customers drop, were almost on every isle.”
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“If you’re looking for women’s clothing for everyday styles I say this is the best place to go 85% of the store is filled with unisex & mens selection is good aswell, must stop if your in the Arlington area!”