Dillard's Inc. at Northeast Mall in Hurst, Texas, is a popular destination for shoppers seeking style, service, and value. The store features a wide range of products, including clothing, shoes, handbags, and cosmetics from both national and exclusive brands. Customers consistently praise the friendly and helpful staff, highlighting exceptional service from employees like Bol in women's shoes, who is known for his humor and inventory knowledge. Gigi in the men’s shoes department also receives commendations for her kindness and professionalism, making shopping easier for customers. Ivan in the fragrance department stands out for his expertise and warmth, enhancing the shopping experience with engaging conversations and a willingness to assist in other areas. Many loyal customers return to Dillard's not only for the quality merchandise but also for the outstanding customer service that makes their visits enjoyable. With a commitment to great service, Dillard's continues to be a favored choice for shoppers in the area.
A saleswoman by the name of Akira went out of her way to assist me in the selection of a baptismal gown in the children's department. She helped display choices at eye level, allowed me to feel the fabrics and lace, and discussed the pros and cons that concerned me. Her assistance left me confident in my final selection!
April 2026
Great experience in men’s shoes from a sales associate named CJ. Truly a great guy— and was very easy to deal with. A+
April 2026
I had a great experience at Dillard’s thanks to Randa. She was extremely helpful, patient, and knowledgeable while helping me choose a cologne. She took the time to understand what I liked and made excellent recommendations. Her customer service made the whole experience enjoyable and easy. Thank you, Randa, for your... read full comment
