JCPenney Portraits by Lifetouch offers photography services for special occasions such as newborns, birthdays, first communions, holidays, graduations, engagements, and family photos. They provide a variety of print and product options to showcase memories. Customers have praised the staff for being friendly and professional, with several mentioning the helpfulness of specific photographers. Cheryl, in particular, received compliments for her courteous and efficient service, especially during last-minute or emergency situations, and her ability to make families feel comfortable. Julio was also appreciated for taking attentive and personalized holiday photos without making clients feel rushed. However, some reviews noted that the photo sessions can have issues, such as waiting past appointment times or the photo room not having a door, which may be a concern for pet photos. One reviewer expressed dissatisfaction with the photography skill of a younger staff member, criticizing the poses as rigid and uncreative, suggesting that friends could take better pictures. Overall, the location is seen as a good place for family, holiday, and special occasion portraits, with several staff members going above and beyond to ensure positive experiences.
The amount of selling they were trying to do was annoying. I don’t know how many times I said I just want the digital package, but we were pushed with everything else. Paid $173 even after a $50 discount from $169 because of extra charges.
July 2024
Friendly staff but the Kid I worked with is definitely NOT a professional photographer. The poses he suggested were rigid like the ones your grandparents did - nothing fun, but good for your passport.
I suggest saving your money and having a friend take multiple pictures of you instead.
July 2024
Cheryl did our photos and was amazing! My kids are a handful and she really went above and beyond for us. Sweet person and wonderful photographer. Highly recommend!
