Zales Jewelers, known as America's diamond store since 1924, has a strong reputation for excellent customer service and quality jewelry. With over 437 locations, it offers a wide selection of engagement rings, wedding bands, necklaces, earrings, bracelets, and watches. Customers frequently highlight the exceptional care provided by the staff, particularly mentioning employees like Peter, Bridget, and Melissa. Many reviews express gratitude for the patience and kindness shown by the team, making the process of finding the perfect piece enjoyable and stress-free. Shoppers appreciate the friendly atmosphere and the staff's willingness to assist with questions and orders, even when certain items are out of stock. The store also offers custom pieces, allowing customers to create unique jewelry tailored to their preferences. With new management and a dedicated team, Zales in Hurst has made a positive impression on visitors, who feel valued and well taken care of. Overall, Zales stands out for its commitment to customer satisfaction and quality, making it a top choice for jewelry shopping.
Bridget & Nataliya went out of their way to help me design the perfect engagement ring at their Diamond Event. Bridget walked through all the financing options with me and made sure I got approved for the best one. Robert the MWI rep was also great! I would definitely recommend coming to this store!
January 2025
The store manager Bridget was amazing in helping me set up a repair! She was very friendly and knowledgeable.
January 2025
I had a wonderful experience at this store. melissa and bridget helped me find a stunning ring and made the process easy.
