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“I found all the items I needed for my daughter’s birthday and very cheap items here .
This is now my favorite store ❤️
I had went to so many Walmarts trying to get Bluey Items for the party and couldn’t find anything and I was told about this store and they had everything I needed in stock .”
“This store is the best I have ever been in. The employees are so professional, kind, and helpful. The store is always clean inside and out. The management, Janet and Karen, are the greatest!! They are a true blessing to our community with all the kindness the show to everyone from the homeless to the ones with everything. The show no partiality to anyone!”
“Great customer service. The attendants were very nice and helpful. I'm surprised actually the only dollar general I've ever been to with great workers with a great attitude. It's also very clean and tidy. Would definitely recommend coming here over any dollar general.”
“What woman don't like to shop especially at the Dollar Tree. We do not have dollar stores when we was coming up back in the days this is new school days the Young generation that's the way I see it don't get me wrong I love dollar stores. You can't go wrong in Dollar Tree. One day me and my mother was in the Dollar Tree Store in Dallas it was a wonderful shopping experience but my mother what shopping so hard I thought that was so cute I looked at her and asked her mother your shopping basket is pretty full right she said I guess so what woman don't like to shop she replied and then I asked her how much money do you think you're going to spend today she say I'm grown and she said stay out of my business I looked at her and say yes ma'am. I need to stay in my Lane Right..... She spented over $100.00 In The Dollar Tree.... Thank You for all of the Dollar Tree in this world. God bless the Owner ❤️.”
“I sure do love the people in this place they are always so friendly and kind. I work across the street so I pretty much see them everyday! Amber is the coolest she always putting a smile on my face when I come into the store, while I’m in the store, and when I walk out the door. The store is always so well kept and neat. They love their jobs and do a fantastic job with customer service!”
“This place has turned around! I want to give a shout out to Jessie Small for the pride in her work to keep the aisles clear and organized and uplifting of staff (young man) with support and kind words! The cashier (young lady) was friendly and professional even when another customer was being rude at closing time. The hispanic lady was also very mobile and supportive to the team. Kiddos to the closing team! I wish I had pictures to share!”
“I did find what I initially came in for. Also, the clerk was very professional, notably helpful & really pleasant. Didn't mind walking in and leaving hard earned money.”
“I liked the store because they have a variety of things that one may need at the moment. The only thing is they don't have anything for 99 cents. Items start at $1.29.”
“I know the manager Joe. He will help you load your car and will tell you what’s on sale. If you cannot find something he will find for you. He is very kind and patient.”
“I want to say thank you to the team lead or manager that was working on Christmas eve @5pm. I want to personally thank you for going above and beyond to try and help with finding my gift cards and keeping my nerves at bay. I was freaking out because I had been frantically shopping for last minute items and I purchased some gift cards. I looked and looked and could not find them so I went to the store to retrace my steps. Messy hair and pjs on the verge of tears trying to plea with the manager that I swear I thought I had them in the bag to see if maybe I left with two bags. I was absolutely a nervous wreck but she assured me the options to cancel them if I left them, dropped then... who knows. So we realized I left with 2 bags not one like I was thinking I came home determand to find the missing bag. I'm tearing up my house to find that the other bag was In the freezer! I had put the cards in freezer. Long story short thank you so much ! For your help in finding the run away gift cards :') ❤️ I love this dollar tree.”
“Yesterday the cashier was really nice and polite ? and I would have given them a five-star but tonight when I went to the same store there was a man there who was not polite he didn't speak and was just throwing my things into the bad. He didn't acknowledge me at all and he was very unprofessional to me! ?”
“I Love this store I live and this area and if it wasn't for this store we would be without The Manger is Awesome, Very Helpful there's one throw back the Community forget it's not a full grocery store long line but that's ok until we get A FULL Grocery STORE .”
“I don't have dollar stores in my area so so I'm always happy to stop in when I see a dollar store. This one was much neater than some of the others I have been to. It was well stocked and things were in place unlike many of the other stores that have the aisles covered in boxes.”
“Was there on August 7, 2019 around 7pm and the store was clean as a whistle nothing on the floor nothing was outta place it was the cleanest and best family dollar I've ever seen in my entire live and believe me I have seen a lot of bad ones to know the difference and it made me put in a application to work there.”
“The DG on Shepard Lane in Balch Springs looks like an entire different store than years past. Mary has made a big difference improving this store and needs valued for her contribution. I have hated going to this store in the past but am happy to go now.”
8AM - 10PM
9165 Elam Rd, Dallas
Dollar Stores
“I believe this man that works the front counter for customer payments should be moved up to management due to my reason for my opinion, he had way more positive energy than the one he had to call in order to fulfill my request in payment to you guys.
I had a great experience at Family Dollar thanks to Chris. He had such a pleasant attitude and went out of his way to help me find everything I needed. Even though it sounded like he might not have been officially authorized to handle what I needed, he took the initiative to figure it out and made sure I was taken care of.
That level of effort and customer service really stood out to me. Chris clearly cares about helping customers and is willing to put in the work to make sure things get done right. Thank you for such a positive experience!
Again this is a thankful experience to FAMILY DOLLAR on behalf of Chris at the location
9165 Elam Rd
Dallas, TX 75217
United States
Thank you ?”
“*The supplied photos are NOT of this store*
This is my local Dollar Tree & it's very convenient. The people are nice but the store is usually either in disarray, or has many empty shelves. Prices are also randomly going up. Some items on the regular shelves are now $1.50. They do have some $3 or $5 items, but those are usually marked well, & mostly in the freezer.”
“This was so easy. I did have my package already boxed, taped & addressed. I just showed my ID & paid. Very quick & easy.
Of course, they have everything you need including boxes, tape, bubble wrap and even greeting cards.
For a price, they can do the packing for you. ?”
“Everyone is so nice & friendly. The store is very clean & organized. I do however wish you'd (the company) bring back the Regular Old Spice car fresheners & room fresheners.”
“I shopped at this particular location quite frequently when I lived in this area but this is the first time I've been here in about 1 1/2 years and I want EVERYONE to know that this store has had a makeover !!All the shelves were nice and neat and the isles were free from clutter.This store looks AMAZING!And to top it all off I had some confusion as to which items were part of a current sale and Kandice(the manager)was patient and helpful!I almost wish I still lived here just to shop at this location!Thanks Kandice for taking pride in this store you are doing an excellent job!!”
“I had an excellent experience at Family Dollar thanks to Shay and manager Stanley. From the moment I walked in, they were both friendly, welcoming, and genuinely helpful.
Shay provided outstanding customer service with such a positive attitude, and Stanley made sure everything was handled professionally and with care. Their kindness and willingness to help truly stood out and made my shopping experience enjoyable.
Great customer service like this is exactly what makes customers want to come back, and they definitely made me a returning customer. Thank you both for going above and beyond!”
“Enrique was so helpful! 5 stars for customer service. As soon as I stepped into the store he greeted me kindly and informed me that they had a sale on Cokes, which just so happened to be exactly what I was looking for! He loaded up 3 12 packs of Diet Cokes for me into a cart, and I also took a 32 pack of water which he also loaded up for me. All under $20! Just as I was about to leave my receipt, he reminded me to take it because there was a $5 off $25 coupon at the bottom! Very nice gentleman who evidently takes pride in the work he does.”
“Had to find a DG near me by my church and walked in to be greeted WELCOME, Finding the store very very clean!!!! I could literally walk thru the isle without having to step over inventory waiting to be put on shelves. It’s been a long time since I’ve come in to any DG because so many are nasty! Great JOB to the manager, employees, region mgr!!! Definitely will start coming to the DG!!”
“Just wanted to give a shout out to Mary that works at this location. I drive past two other dollar generals just to shop here. Her customer service is on point and she is always kind and upbeat!”
“This is the best Family Dollar this side of town!! It is always clean , fully stocked and the workers are always nice and so helpful . The manager Elena really puts her all in managing this store and goes out of her way to make you feel welcome and your shopping experience a pleasant one. Thank you.”
“Great experience never go to the store cuz customer service is usually sucks but this young lady there this evening superb customer service and the young man on the floor stocking as well he made sure I found all the items that I need very courteous people keep doing what y'all do”
“The staff was very kind, friendly and patient. Society really need to redevelop their mindsets towards the black communities. As all communities have issues, we shouldn't be judged according to incidents.”
“I was in there to get alot of balloons ? for my NEPHEW balloon release and the lady was very helpful and took time ⏲️ to help me !!!! Thank You for your good hospitality and may God bless you ?? ❤️!!!”
“They need to change the store hours. They do not open at 8 they open at 9. The hours are correct on their door but not on Google. Numerous people were waiting outside for more than 30 minutes thinking they opened at 8. Thank you.. sincerely former loyal employee..😊”
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“Friendly staff. Clean store except there is always stuff not put up on every isle. Had to get down isles with carts always in the way with merchandise on it. Guess they need more stockers.”