Express Factory Outlet in the Irving Mall offers a great shopping experience with a helpful and friendly staff. Customers appreciate the wide variety of choices, especially in jeans and jackets. While there may be some delays, clear information on deal cards helps shoppers make informed choices. Staff members, like Rudy, are noted for their excellent service, going above and beyond to assist customers with different sizes and colors. The store is clean and organized, making it an ideal spot for finding quality express clothing at nice deals. Overall, customers leave satisfied with both the products and the customer service.
They do not handle Vineyard vine brand. Only Express brand
November 2025
Maura and Stephanie were absolutely amazing. Phenomenal experience shopping here!
July 2025
The mall was horrible but also old. The stores barely were open. This shouldn't be an outlet because they didnt have multiple items that an outlet would have. The young man was friendly but I wasn't pleased with their clothes selection.
