Extra Space Storage on Story Road in Irving provides a clean, secure, and easily accessible facility. The property is known for its exceptional customer service, with staff described as friendly, helpful, knowledgeable, and professional. They offer warm hospitality and are willing to go above and beyond to assist customers. The facility features a large selection of units, including climate-controlled and non-climate-controlled options, with drive-up access and wide drive aisles. Amenities include all-hours and electronic gate access, an on-site manager, elevator access, and WiFi. The process of finding and renting a unit is noted as easy, smooth, and hassle-free, with helpful staff ensuring customers are fully informed. Customers report having a great experience and recommend it as a reliable storage option for both personal and company belongings.
The lady at the front desk was nice thank you for the great feedback
June 2026
Desaree was soooo helpful and accommodating facilitating our tractor trailer to stand by the unit and unload from storage ! Definitely recommending this location to anyone I know needing storage with amazing trailer access and amazing happy and Smiley customer service !! Thanks !!
June 2026
Desiree was very kind and professional. She made getting a storage unit very easy. Highly recommend anyone to go see her.
