Public Storage in Irving offers a convenient and hassle-free storage experience. Reserving a unit is free, with no commitment required, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The staff, including Dereck, Destiny, and Gabby, provide excellent customer service, guiding customers through the process with patience and professionalism. Destiny and Gabby, in particular, have been praised for their exceptional assistance. While one customer had an issue with an unauthorized lock charge, the district manager was able to resolve the concern to the customer's satisfaction. Overall, Public Storage in Irving offers a reliable and customer-focused storage solution for the local community.
property manager Abigail was really attentive she took the time to show us the unit and help us to complete our rental , thank you Abigail garcia
September 2025
Dereck is fantastic!! Ask for him. He is the most patient, helpful, just all around great customer service. I think I would have lost my mind if I didn’t have someone like him helping me out. He made it so easy and took his time to help me!
July 2025
Great experience with Destiny - she got me settled right away.
