Family Dollar offers a generally positive shopping experience with friendly and helpful staff. Customers frequently mention the kindness and helpfulness of employees like Tina, Elsa, and EJ, who are always cheerful and ready to assist. The staff handle various situations with consistency, treating everyone equally. Some staff members, such as Brenda and her colleagues, are described as caring and somewhat old-school, with a mix of firmness and compassion that builds trust over time. Management, particularly Brenda, is appreciated for her understanding and willingness to work with customers, especially when addressing issues like product returns. Although the store often faces challenges like stock shortages, customers find it easy to locate what they need most of the time, and complaints about product quality are addressed directly. Prices are considered good, and the store frequently offers items suitable for gifts or personal use. Customers note that the store's selection can be limited, likely due to supply issues affecting dollar stores in general. Overall, Family Dollar is seen as a convenient place with friendly staff, but there is acknowledgment that there is room for improvement in inventory and store policies.
Very unprofessional manager, don't seem to care about customer's care.
April 2025
Friendly staff, store stocked with lots of reasonably priced items.
July 2024
Sometimes items are out of stock. Employees are always nice. 4 stars.
Edit: this store hasn't had shopping baskets in about 6 months. When I asked an employee about them, she stated that the manager refused to order them because people steal them. 2 stars now, because I'm tired of carrying around stuff!
