Hertz Car Rental (return)
Car RentalHours:
3600 Passport Ave, Irving TX 75062 Hours
About Hertz Car Rental (return)
Hertz Car Rental provides a mixed experience for customers. While the return process is generally quick and easy, the checkout experience can be more challenging, with long lines and understaffed operations at times. The pricing is noted as a bit higher compared to other rental companies. Customers report both positive and negative experiences - some describe it as a "good experience" with friendly staff and a good selection of cars, while others mention issues like unclean vehicles, strange charges, and long waits. The new management team seems to be working to address these problems, with one reviewer noting an improved experience at the end of their visit. Overall, Hertz Car Rental offers a convenient rental option, but customers may encounter some inconsistencies in service and vehicle quality. The return process appears to be the strongest aspect of the experience.
Most Recent Reviews
July 2026
Almost forgot to leave the key inside and the staff called me back immediately. Very smooth process and experience
July 2026
So grateful for Echo’s assistance in helping me get my luggage back.
July 2026
The correct address you need to enter in your GPS for Car Return of Hertz, Dollar or Thrifty is 2500 Center Garage Dr, Irving TX 75261
More Comments(89)
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