Macy's, established in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's Rogue Valley Mall features a selection of top fashion brands like Ralph Lauren, Calvin Klein, and Estee Lauder, along with housewares, gifts, and furniture in some stores. While some customers noted limited availability of bedding items, especially king-size comforters, they appreciated the helpfulness and kindness of the staff, particularly at the perfume counter. Although prices are considered high and merchandise may sometimes be sparse, the shopping experience has been described as enjoyable, especially during the Thanksgiving holiday season when discounts are available. Overall, Macy's aims to provide quality items and excellent customer service.
I came to the Irving Texas location at Macy's to ask if they had a certain product on display. They didn't but Nahid in fine jewelry found out that there was none in display. So she looked up through the locations and found me a location that has the product that I can see touch and feel. Thank you Nahid.
August 2026
Great deals, surprisingly nice for the store. Looking like it was built in 1970
July 2026
Stopped by looking for a dress and Sergio was really helpful. He helped me find exactly what I needed and was very kind and had me laughing a few times. Thanks again, Macy’s!
