Metro by T-Mobile at this location is praised for its helpful and professional staff. Customers highlight Nawaf's consistent kindness and excellent service, often recommending him for phone purchases and assistance with paperwork. Razzak is also recognized for explaining plans clearly and securing great deals, making this store a preferred choice for future visits. In contrast, some reviews mention poor service at a different nearby location, where staff refused to look at devices or provide accurate information about promotions. Customers appreciate the friendly and helpful attitude at this store, especially when staff take the time to assist with devices, plans, and paperwork. Overall, the store is known for its good customer service, good deals on phones, and staff who are professional and attentive. This location stands out as a reliable place for customers to get assistance and find the best deals on phones and plans.
Tony was very helpful with selecting a plan thay worked for me as well helping me with phone issues I was having
March 2025
This location was incredible and actually took time to help me. Unlike the location up the street 2209 N Story Rd, Irving, TX 75062 that wouldn't even look at my device and kept insisting I was wrong. Thank you guys for your help!
March 2025
This location was incredible and actually took time to help me. Unlike the location up the street 2209 N Story Rd, Irving, TX 75062 that wouldn't even look at my device and kept insisting I was wrong. Thank you guys for your help!
