Public Storage in Irving offers a friendly and accommodating experience for customers looking for storage solutions. The staff, including Diane, Dianna, L'sharbonea, and Lulu, have been praised for their professionalism, knowledge, and exceptional customer service. Visitors appreciate the helpfulness and support provided during their storage needs, making the process easy and stress-free. With great promotions and the convenience of online eRental, customers can reserve their perfect storage space without any commitment. Public Storage has been dedicated to serving the community for nearly 50 years, ensuring a welcoming atmosphere for all.
The lady working at the desk, Dianna, was very knowledgeable about the details. She helped me understand all of my options so that I could make an informed decision. She also willingly gave me a tour. I must say, I wasnt expecting to receive that kind of customer service from a storage rental place. I was impressed!
September 2025
I went to public storage this Friday and was treated very well by Diane, who I found. She is a useful person for your company, she really contributes. Again thank you for the service.
September 2025
I had a great experience at the Walnut Hill location in Irving, Dianna was very professional, knowledgeable and courteous. Her customer service was remarkable.
