Westway Ford Quick Lane & Service Center receives mixed reviews from customers. Many praise the service team for their competence and courtesy, especially highlighting an advisor who provided a seamless experience while servicing vehicles. Customers appreciate the great service and the helpfulness of staff members like Jaden, who assisted with alignments and scheduling. However, some reviews mention issues with phone etiquette and long wait times for service appointments, causing frustration among customers. The dealership is noted for its good selection of vehicles, especially the Ford F-150, and is recognized for its financing options. Customers feel the atmosphere reflects the local community, with attention given to Spanish-speaking customers. Positive experiences in purchasing new vehicles are also reported, with staff members being informative and friendly. Overall, while Westway Ford has its strengths in service and vehicle selection, some areas require improvement for a consistently positive customer experience.
Andres was my advisor and got my car taken care off without any negative experience ! He’s great and I can only advise you to go see him when getting your car serviced ! The service team is also exceptional and fixed my car without any problems. Great service !
January 2025
Professional and quick service. Thanks guys. Much appreciated.
November 2024
I had a wonderful experience at Westway Ford .The gentleman name Andres Cartin is very competent and courteous person and he showed his courtesy throughout from beginning to delivery of my car ford expedition . If I have to give him numbers then he deserve 10 out of 10. Satisfied customer. Dr shaikh Muhammad Afzal
