This Sonesta ES Suites Dallas - Las Colinas location has closed

Hotels, Venues & Event Spaces
Sonesta ES Suites Dallas - Las Colinas offers a great value experience for its guests, highlighted by exceptional customer service, particularly from a staff member named Adrianna. Guests appreciate her helpfulness, pleasant energy, and the safety she provides during their stay. The hotel is praised for its friendly staff, with another employee, Moksha, going above and beyond to help a guest recover a lost wallet. While many rooms are comfortable, some guests noted issues with water temperature and heating or AC systems, which can be a concern in Texas weather. Cleanliness varies, as some found it acceptable while others felt improvements were needed. The furniture and carpets are considered outdated, and the free continental breakfast received mixed reviews. Despite these drawbacks, the hotel's location is a significant advantage, with walkable access to CVS and various restaurants, as well as proximity to Dallas College. Overall, guests feel that the positive aspects, especially the staff's hospitality, make it a place worth recommending.

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1. Irving, Texas