The Advance Auto Parts store on Pin Oak Road in Katy provides automotive aftermarket products and free store services. Customers report excellent and friendly service, with staff members who are polite, professional, and go the extra mile to help. Specific assistance included helping a customer find the correct bulbs and socket, performing a fast battery test and replacement, and ensuring every customer is satisfied. The store offers free services like battery testing, installation with purchase, and engine code scanning. It is noted that ordering parts online can be cheaper with auto-applied discounts, though ensuring the correct vehicle information is important for getting the right parts. Customers indicate they will return and highly recommend this location.
Price was way more than expected so I want to cross the street to AutoZone and got it like $30 cheaper
March 2026
Liz, has gone above and beyond. Always positive always helping She goes above and beyond to assist.
February 2026
Liz was most professional and helpful trying to get help for my battery. She was kind enough for reminding me of previous warranty and saved me money. I’ll be back!!
