The O'Reilly Auto Parts store in Katy provides parts, tools, and accessories for various vehicle needs. The location offers several store services including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums and builds hydraulic hoses. A free Loaner Tool program is available with a refundable deposit. Reviews highlight extremely helpful, kind, and informative staff who provide great customer service. Employees are noted for being knowledgeable and knowing what they are doing, assisting customers with specific problems or finding needed parts. They help test batteries and alternators and assist with installations. The store's stock is up to date for both newer and older car models, and tools range from affordable to expensive. Many customers express consistent satisfaction, stating it is why they always go to this store.
I highly recommend Eddie. He was so kind with helping us find car parts and also helping my window wipers. Thank you, Eddie! God bless you.
April 2026
Wil and service desk are awesome! Took care of an easy windshield wiper set replacement! Tyvm!
November 2025
Shout out to Eddie and Noe as well as the manager - I believe his name is Steve. These guys completely embrace customer service and satisfaction and are just downright nice people.
