AutoNation Ford Katy Service Center is a leading choice for Ford service in the Greater Houston area, known for its exceptional customer service and skilled staff. Located conveniently at the intersection of I-10 and Westgreen Blvd in Katy, the center serves customers from Houston, Spring, and throughout Harris County. Many reviews highlight the knowledgeable and helpful service advisors, such as William, James, and Joe, who excel in explaining services and addressing customer needs. Clients appreciate the efficient communication and timely service, often receiving their vehicles back sooner than expected. The center is praised for handling factory recalls effectively and providing a smooth service experience. Overall, AutoNation Ford Katy Service Center is recognized for its dedication to making vehicle servicing convenient and worry-free, earning high recommendations from satisfied customers.
Michael was very professional and treated me with respect. Offered me advice on how to properly take care of my vehicle
December 2025
James my service advisor is very good on explaining things to me. He knows I am not a mechanic and explains things where I can understand what is going on with my truck.
Thank you
December 2025
Took my 2020 GT500 in for some Factory recalls. Austin was my service agent. They got my car back to me as promised with all recalls taken care of. Stayed in touch with me through the whole process. Great service thank you
