Chase Bank offers a range of banking services including checking, savings, and mobile banking, with deposit products provided by JPMorgan Chase Bank, N.A. Customers have experienced helpful and professional staff, with one reviewer praising a cooperative staff member who guided them through opening an account. However, some customers have faced issues with ATMs frequently being down, and others found tellers unhelpful and unprofessional. Overall, the bank strives to provide good service, but improvements are needed in ATM reliability and teller assistance.