Firestone Complete Auto Care has been serving the community since 1926, offering a wide range of vehicle services from maintenance to tire sales and repairs. Located at 6820 S Fry Rd in Katy, TX, the business is known for its friendly and attentive staff who provide quick and efficient service. Customers appreciate the helpfulness of employees like Jose, who are willing to answer questions and go the extra mile to exceed expectations. The shop is busy, so it is recommended to make an appointment or arrive early. Firestone also offers great online discounts to help lower costs. While some customers have mentioned prices can be a concern, the overall experience remains positive, with many returning for reliable auto care tailored to their needs.
Firestone Cinco Ranch was polite, friendly, and competent, finding the issue and getting it resolved unlike the Fry Rd store a week before who had me sitting for over an hour to say there was nothing wrong with my tire. Also answered questions Fry rd completely dismissed. Night and day difference.
July 2024
I was greeted and attended to as soon as I entered and my car service was done in a reasonable amount of time. I was called on the phone when my car was ready.
July 2024
Jose was an amazing associate! He was able to answer all the questions I asked. He should get recognition from hiss manager for exceeding the customer expectations. Thanks again Jose!
