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“Princess is truly amazing! She is such a great representative for this company. She is so helpful and professional and helped clear up a financial problem for us!”
9AM - 6PM
201 US-67, Alvarado
Banks
“Our girl scout troop has an account there. I personally have not ever had any problems at this bank. The tellers are friendly, and I always get a sucker on my way out.”
“Monty Dobbins gives 100% of his time and concerns to every detail
He has been a huge help to us who may not understand all the aspects of a new mortgage or how it all works together
With over 30 experience in his field he allowed us to completly trust his leadership
We will use Monty on any future mortgages, concerns or questions in the future
Thank you Monty & First Financial mortgage team”
“The cleburne location is very nice and has great service. The one in Burleson refused the cash a check from my own mother days before Christmas then acted like they did me a big favor cashing it after I ended up having to embarrass myself and act a fool. They also informed me that the Burleson location didn't have a branch manager. I go to the cleburne location I refuse to go back to the Burleson location cause they like to humiliate poor people and treat you like they're doing a charitable act by giving you your own money.”
“I was very confused regarding something that was going on in my account, and the manager herself got on the phone and not only did she fix it, but did her very best to explain to me what and why it happened. Very kind, respectful, and considerate young woman. If you have a problem with your account, just give them a call. And yes, when you call, you will get a human. Not a robot.”
“I just wanted to give a shout out to Kelsey. She went above and beyond helping me with an issue. She gave me top notch customer service which is rare these days. Put this girl in charge and give her a raise!”
“I love this bank there great as soon as I walk in the door they always ask me how’s my day going with a big smile on there face there so sweet never have I had a bank like this one I here the best”
“Always great service. Very knowledgeable people. Family oriented. Very minimal fees for monthly banking. Most accounts are free. I always refer people to Pinnacle Bank.”
“Members Credit Union is the best. I have been a member around 15 year. They have always had better car loan rates than dealerships and work except well with their members. Keep up the great job.”
“I Went in Friday afternoon to figure out how to use the banking app, I met a new face. A young lady named Kali helped me, she was phenomenal.Glad to see the bank is going back to the way it used to be.”
9AM - 6PM
1456 SW Wilshire Blvd, Burleson
Banks
“I have had multiple loans through FWCCU and have never had any problems or issues. The girls at the branch have always been helpful and sweet. They are my go to for low interest loans and credit cards. Highly recommend.”
“Alexandra & Yevette were so very kind and informative. They helped me with all of my needs and solved every issue I was facing. I look forward to them helping me when i come to the branch and I'm happy to be a customer of FCB”
“Carmen Martinez was so very nice, knowledgeable, and helpful during a very stressful day running errands in a new town after a very stressful move and the like. Very professional--truly a people person doing a good job!”
1 - 4PM 10AM - 12PM
300 Granbury St, Cleburne
Banks
“My accounts with Grandview, both business and personal, have been handled very professionally since the 1990's. I have had dealings with the Grandview branch as well as the Cleburne branch and am delighted a branch was opened in Joshua. All three branches have very personable employees and have handled any situations of mine with exceptional speed and care. I know my affairs are safe with Grandview, no matter the location.”
“I came to edit my previous post. I was sooo frustrated that I drove the 2 hours to the bank and now understand why the staff can’t answer the phone all the time. They are busy and limited staff. I got some awesome help from the young lady at the front, I’m sure I didn’t get her name, but she calmed me down and was sending assisting me, making appointments so I can get the help I needed. Jessica Davis is also amazing! She was very helpful in handling my sisters POA and helping me get what I needed. She even faxed finds for me and called the credit card services to help with that process.
Thank you for all the help and I’m sorry for my impulsive post.
Could someone please answer the PHONES!!! It is terrible when even Chase corporate tries to call into the local branch and can't get anyone to answer the phones. How can you assist your customers if no one answers the line!”
9AM - 5PM
611 N Pkwy Dr, Alvarado
Banks
“Victoria has been a very helpful and pleasing representative to work with and I want to thank her on behalf of my girlfriend as well since she helped both of us open and set up accounts! Thank you very much Victoria!”
“I went there Saturday morning. I had about 15 business deposits and needed a coin order. The lobby was packed due to the fact it's Saturday and their only open for 3 hours. My teller, Abby I think her name was. She was very patient, friendly and effective. I have been to the other locations with similar big orders during the weekdays and I have not received as good of service I wanted to say thank you Abby.”
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“I am really impressed with the service I received from a banker named Alondra Rojas. She was exceptional and thorough at her job. She was very pleasant and had a great personality.”