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“When they did not have a truck for me in stock Chad provided me with his card and ensured me he would follow up with me as soon as they had one in stock. He kept his word and called me as soon as one arrived. He was extremely professional throughout the entire process. He answered all my questions, remained polite and made it a point to make eye contact when I was not the happiest (at first)
This is grade A customer service and this gentleman is a great representation of the company and should be recognized!”
“The team went above and beyond to take care of us. They were friendly, helpful and great to work with. They had the car we reserved and let us pick it up a bit early as well! This lot was busy and had a huge variety of very nice cars available and the team was 1st class. We are brand new to this area and rent cars frequently for work travel, this will undoubtedly be our go to location.”
“I've rented from this Enterprise location many times. As usual on this occasion, my vehicle was ready on time and spotless clean. Erica and her team are always upbeat, courteous, and efficient, taking care that I'm set to go with the best possible experience.”
“Shuttles were slower than usual but it was raining and supposedly there was an accident in the route. We left extra time today so not a big deal, but they usually do better.”
“The staff at this location made is really easy to trade out my rental for what I needed while my truck was being repaired by Progressive. Would recommend this Enterprise based on the helpful staff and vehicles they had ready to go.”
“Been renting here for years. Always great customer experience and caring employees. If they’ve ever made a mistake they make it right. Would highly recommend them.”
“I used to go here when it was advanced mobility so I came back when I needed my Tesla fitted with hand controls. They were very good at texting with me and handling all the photos and details. They even put on a different spinner knob I bought my self. So that was very nice of them. I did, however, come home to find a metal plate had been placed over my gas pedal and I’m not sure how I didn’t see it when I was there, but I didn’t. I mean, not like I use the gas pedal with my foot, but some kind of explanation would have been nice. My wife also uses my car so I had to remove that plate. It came off by removing a single bolt so it wasn’t a big deal. They also seemed very unsure of how to fit a Tesla which leads me to believe they don’t do it often. But in the end it got done and everything works great.”
“Josh (agent) took care of my rental needs and made everything go so smoothly that my experience was flawless! Agents on both ends I e. pickup/drop off were Outstanding!!!”
“Not a bad experience, but just so everyone knows: If you return your vehicle and have any additional charges, they will refund your original money and then charge you the new amount without telling you they are doing that. This means that if you are someone who doesn't keep a big balance in your checking account (as no one should) there will suddenly be a big balance for scammers to target. I don't have a complaint about this location. They were great to deal with. I just have a problem with no one telling me about the billing practices that they had no idea would affect me. Great location and customer service.”
“Even though we decided not to get the car we looked at, our experience was good. The salesman we spoke to was prompt and organized, and we knew when and where we were supposed to meet. No pressure or haggling.”
“So glad to see this place is still open!! I used to rent from here faithful after i had my son (he’s 12 now) i was going through a tough situation and this place was everything i needed to make sure i could move around!! Ill be in this week!!”
“I needed a one way rental to pick up a car we bought about 200 miles away. Enterprise has offices in many convenient places. They had an office just minutes away from the home of the folks we were buying from so it worked out just right. Check in and returning the car were pretty quick. The car, a Toyota Camry, was just right for the trip. An easy experience and I will look to Enterprise the next time that I need to rent a car.”
7:30AM - 2PM
7451 N Beach St, Fort Worth
Car Rental
“They were super helpful. The rental van I had rented was unavailable, but they were able to assist me in a way that went above and beyond. Thank you for your great help!!”
“I've been a loyal customer of another car rental company for business trips. I came to Budget because the AARP discount made them so affordable. Ethan, who served me when I picked up and returned the rental was clearly knowledgeable and focused (I overheard him arranging a car for someone who'd had trouble with a competitor's rental and he was calm, efficient, and helpful). He switched from that serious focus to cheerful good humor with me. I felt that he was paying attention to me as well as the task at hand. And the car was great.”
“Mr. Doug and Mr. Tahzman were great this morning while picking up our rental. We had some challenges but Mr. Doug quickly solved the issue and we were very happy with the outcome. He went above and beyond the call of duty and I really appreciate that. Even in the midst of another unruly customer, both Mr. Doug and Mr. Tahzman handled themselves well. Great job with customer service.”
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“Fantastic place. Love how driven and professional the folks are that work here. I personally witnessed them deal with some difficult customers and managed to end up with them happy and smiling. Good job guys. Shout out to Sage.”