“Had a great customer service experience excellent team, overall best metro location that have gone too, I want to give a thank you to Daniel G for updating my phone smoothly.”
“Anna gave the Best Customer Service experience that I have ever experienced with Metro PCS!
She was very attentive and thorough with assisting US. Corporate she needs to be in Management Training. Thanks again Anna with helping Us understand everything we Asked!❤️”
“I was having trouble switching over my service to my new phone and Jessica helped me tremendously and quickly too. Definitely would recommend coming to this store to get the help you need.”
“Sierra was extremely helpful and patient with my phone trade-in and carrier switch. I would highly recommend this store if you’re looking to switch to Verizon.”
10:30AM - 6:30PM
1511 S Bowen Rd, Pantego
Electronics
“I’ve been a customer since 2013 ish and have always had great service at AAA Cellular. The staff is helpful, patient, and knowledgeable.
Prices are fair, with good options for used and new phones, plus other electronics and accessories. You can call ahead and they’ll give you prices based on your phone carrier, which is really convenient. I definitely recommend them,
there’s a reason I’ve been coming back for years.”
“We had such a wonderful experience with the salesperson. He was kind, patient, and understanding, and he really went above and beyond to help us. You could tell he genuinely cared and was excited to make sure we had a great experience. It made the whole moment even more special.”
“I've had the best experience with Sid here at Metro. He talked me into anew phone when I was just coming to pay a bill. He was so patient when I really d didn't understand some things about his new phone. He's a very good sales representative for your company. Love ❤️ him.”
“Great store to visit for a new TV. Prices are way better than buying from a big box. I've gotten multiple TVs for my home through here and will upgrade again later.”
10AM - 9PM
1030 W Arkansas Ln #200, Arlington
Electronics
“My phone had some technical issues as for some odd reason it wouldn't receive service even though I paid the bills on time. Lizamy and Miguel were very helpful, informative, understanding and patient. If I have anymore problems, I will definitely be back to ask them for help again.”
“This place is absolutely amazing Harry and his team are great! They help by answering your questions and are very knowledgeable about the phones and features! Highly recommend to speak with jasmine”
“Thank you, Blake and LaSean For your help , senior customers that come into your store! You both are amazing, helpful, and very educational to us and helping us with our service! We thank you and continue providing great customer service! God Bless!”
“I use to go to another store but they had issues with their computer so I came here. I loved the service here it's outstanding. Thank you Karishma for the outstanding service”
“I took my wife’s phone in to have her phone information transferred to a different one.
Justin helped me and did excellent job. He took his time to make sure it was done properly and answered any questions I had.
It was a very satisfying experience.
Whoever is in charge should give him a big fat raise.”
10AM - 8PM
1108 E Seminary Dr, Fort Worth
Electronics
“My phone was stolen & I came to buy a new one. They didn't know my email or password and here the girl helped me recover it along with my photos & contacts. Thank you so much.”
10AM - 8PM
674 SW Wilshire Blvd #300, Burleson
Electronics
“Came here today to get a new phone and line after getting tired of t mobiles insane prices I could no longer afford. And I had a pleasant experience. Kit was very helpful knowledgeable and informative. If you need new phone or just a better affordable phone I highly recommend this cricket and ask for Kit.”
“I had a few different issues and a few different questions and Kay answered them all. Helped me fix every problem I had and even listened to me blab a little. She's such a great addition to the team. I love coming in and seeing her there.”
“I walked into this Verizon store not knowing what to expect, I was frustrated with At&t for not being transparent, by the end of my experience Erica made me forget about at&t. She was very patient and knowledgeable. She explained everything with so much detail. Erica is an asset to Verizon and the sole reason I made the switch from at&t to Verizon m. Thank you Erica”
“My experiencia esa amazing ay Thievy place,
Recomendó tris place and the guy named Husain every single time for any linda of Repair and parchase of phone”
“One of the best customer service i have received and i bought a iphone 13 they gave me a good deal with a samsung tablet i already had an account neat and tidy bilingual people working explained me everything ❤️❤️❤️❤️”
11AM - 7PM
2700 8th Ave ste 4, Fort Worth
Electronics
“My friend and I went to this location. This morning, and we are both delighted with our phones and the service. And we even had an issue with the phone, not being compatible or being locked, and we called and the owners corrected the the situation right away did not give us any hassles and the prices were amazing. I would recommend this store to anybody who is looking for a reasonable use, unlocked or even may be locked for your network phone. Or other electronic devices , I did see speakers and bluetooth and airpods , just checking them out when you're in the area , even if you want to go for a drive , just check them out , you'll be satisfied”
“Got a really good experience with Muhammad. He helped me to get the new phone and set it up. He was really polite and helpful.
100% suggested to go over.”
“I had such a great in-store experience. Lyra and Austin literally saved my job this morning. Every year at the exact same time my Spectrum Internet goes down for weeks on end. I’m in sales and work from home so I needed a quick resolution (one that Spectrum couldn’t provide). I went into the store for their WiFi home internet. They set everything up for me in the store and it was so incredibly easy once I got home. My smart home was back up and running within 15 minutes of arriving home. All I did was plug it in. So easy. So cheap. No contracts. I was worried about connectivity, but no issues so far. Old tv, new tv, ring, baby monitor, laptops, everything works. I couldn’t be happier with the service or the product.”
“I'm giving them 5 stars because of Tristan! This man provides top tier customer service. He helped me find the right speakers for my vehicle, gave me the quote that was well within my budget but couldn't seal the deal because the installation guys appear to have bankers hours and are barely or in this situation NOT even there on the weekends... This makes no sense.
I'm sad that Tristan could only go so far, practically gave me everything I needed to make an informed decision, but couldn't complete the transaction. Not his fault. He is a rock star! Installation...do better. You're losing money! Now, I have to take my business elsewhere.”
“Any time I need help with my phone, this is the Verizon store I go to. They never fail to give me the best service I could possibly ask for. They care about the customer and reach beyond to provide that care. Thanks to the whole team.”
“I talked to these guys about installing a remote start for my wife's car. When I carried it to them, they showed me that it was already installed and how to use it. Their honesty saved me $600. This is hard to find in a company today. I will be back for sure with other business.”
“Sohail was so great in helping me and my wife we went to Verizon and boost mobile and didn't get good service at all but he really helped us better than anyone could”
10AM - 8PM
101 W Debbie Ln Ste 112, Mansfield
Electronics
“From the moment we entered to the store to the moment we left, we were attended to and helped. I believe her name was Esmeralda. She got us in and out in a timely manner. She helped me file a claim on my old phone, as well as purchase and set up a new iPhone 17 Pro. Grateful for her help and expertise.”
“I want to just say that I love the customer service I have received at MetroPCS Berry St location in Fort Worth Texas. The young lady Kassandra is so professional, helpful, and very knowledgeable. After years with MetroPCS I listen to my granddaughter convince me to go to TMobile and I instantly regret and transferred back the next day. And she made me feel so comfortable coming back and reassured me she would make sure that all my lines worked properly before leaving.”
“Meia is AWESOME! Ask for her she is kind and not just looking to get commission. Steven was rushing and telling her to keep adding extras even when we expressed that is not what we wanted. Ask for Meia!!!!!”
“I CAME IN TO THE KENNEDALE LOCATION IN NEED OF A PHONE AFTER DEALING WITH ISSUES WITH ATT. BANA WAS SO PATIENT WITH ME AND HELPFUL. HE GOT ME SET UP AND HELPED WITH ALL MY NEEDS. GREAT EXPERIENCE.”