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“Went to get new lines for me and the whole family and Samir really helped us out. He was really patient and helped us find ways to bring the bill down. Overall, great staff and amazing service.”
“We moved to Burleson May of 2023. Every time I’ve had cause to visit this location, we’ve been helped by Chris and I can’t rave enough about how knowledgeable, kind, & helpful he’s been. Sometimes having phone issues can be frustrating but with Chris’ help there’s no stress to be had. He makes you feel like there’s nothing he can’t handle or help you to take care of taking away any frustration you may have had before arriving in his care. Someone needs to make this guy a manager or even regional director of some kind because if everyone treated customers like he does there wouldn’t be any customers complaining about service!! Thanks Chris for always being so spunky and having such a warm greeting smile!! He’s the only person I want To work with coming to this location because I know Every time I have To go in, I’m getting the most professional service TMobile has to offer!! If Chris ever left this location I would happily drive the extra miles knowing I’ll continue to have exceptional service!! You ROCK CHRIS!!”
“Great experience with Tanya this T-Mobile agent was very patient, kind knowledgeable it's was great to work with her she resolved all my problems with a simple ? I give her a 10/10”
“Dennis was awesome! We were having issues with our new T Mobile Home Internet Router. I took the router in and Dennis took the bad router and got me a another router. He completely set it up for me right there on the store. Dennis was friendly and cheerful the whole time.
What started out to be a frustrating process, finding out the first router we received was defective, turned out to be stress free with Dennis. Outstanding experience Dennis! Great job!”
“I went in today 5.23.24 at 8pm
Gage and Jham not only were patient, honest and understanding. They gave us all the information we needed to have our accounts corrected. I will only go to this store from now on and ask for them. I recommend everyone else do the same. Have a great day!”
“I came yesterday to buy a phone after shopping around Metro Pcs & Boost and every time leaving feeling like I was just trying to be sold unnecessary things. Once I came in to the store George and Ricardo immediately greated us and showed us our options. As well as helped us get access to our accounts without any problems. We are thankful for the support that we were given in store without feeling we were being scammed. Y’all are great asset to this store and thank you again.”
“Taylor is an amazing Verizon rep to work with.He is quick to help you with any new upgrade or issue that you may have!I have been going to see Taylor for a couple years now and he is great at what he does and truly does care about the customers needs.Needless to say I would give a higher rating if possible!”
“We were phone shopping, and Boost was our 4th stop. We were welcomed right away. The salesman allowed us to look around, and then he answered all of our questions. He told us about some really affordable phones and plans. We did get our Boost phone.”
“All friendly employees, but I am so sad that this store is closing this branch. One will now have to drive a bit more to another branch out of this area to do business.”
“I had a wonderful experience. I switched my number to Boost and got a free phone. The man was very helpful and was able to move my pictures and contacts to my new phone.”
“If you are looking to join T-mobile services. Please go to the store on Lamar in Arlington and ask for Glenda. She is absolutely amazing at her job. She will take very good care of you as a customer.”
“Hannah was amazing! My mom is 82 and had some problems with her phone we went in the Mansfield store she sat down and went through her phone and showed her how to work it. Thank you Hannah! You are a lifesaver. Elizabeth Taylor”
“Omg!!!! Faraz was the most warm and caring customer service representative I have ever came in contact with, he helped me with all of my needs and more. Keep up the good work”
“They fixed my phone for me in just minutes when the first store I went to wasn't able to fix it. I don't remember the name of the guy that helped me, but he was super nice and even explained some things that ultimately helped me save a lot of time and money. This will definitely be my go to store moving forward”
“I stopped by in a panic today after my iPhone continuously flashed the Apple symbol. Violet, Nessa, and Marco sprung into immediate action. They provided me with the best customer service this side of heaven could have! I am forever grateful for their exceptional service!! If you are needing looking to start new service, add items to your line, upgrade and whatever else these guys will get you covered!”
“Oscar was very helpful in porting our multiple lines into T-Mobile. We were so grateful that we didn't have to be without a phone for more than 24 hours or up to 72 hours told by our previous carrier. Thank you.”
“Jose gave us an amazing experience when we bought my wife her new phone and was excellent throughout the entire process! We’ll be returning here in the future for all our Spectrum needs.”
“Maria is the best!
I went in T-Mobile hoping and praying that someone could help me with the zoom and she did it with two clicks Wow
Thank you Maria for helping me with my Troubleshooting issue❤️”
“Jessie was great , my mother and I originally went in because her phone froze one day and wouldn’t turn on . We were very worried that this would mean years of memories lost because of the backup on the phone . Jessie was able to save my mother’s memories without even opening up her phone since the phone was completely disabled and broken . Jessie then went and got the iPhone 15 pro max for my mother and helped her through the steps of opening the phone and how to use it which was honestly him going out of his way because they were very busy . When I got my mothers phone Jessie told us to come back anytime so we took that literally lol and came back the same day ?!!! My boyfriend and I was able to update to 2 iPhone 15 pro max and Jessie helped us again through the process of transferring all my info and even made sure all my photos and messages came back after the phone was updated . Jessie was very patient, kind, and honest ! He needs a raise and more !!! Thank you again!!”
“Jake is a manager at this Verizon location and he is awesome! Very personable, attentive, great communication, professional and invested in helping up fix the problem. It made a stressful situation a whole lot better!”
“I came to the store to submit my phone and was completely misinformed via phone. Malik helped me for over an hour and did everything he was able to do to help me. I appreciated his paitience, kindness and dedication to assisting me fully!”
“Excellent customer service from Candace and everyone there. Got me in and out in no time. Also called back the following Monday for a reminder on a document to send over for more savings on my bill.”
“Verizon customer service has wasted over 3 hours of my time over their mistake. I gave up and went to the store on I 20 Arlington. The manager fixed it in a matter of minutes and Jada set me up with a new phone and even saved money with combining streaming perks that allows me to bundle through Verizon. Excellent customer service AT THE STORE.”
9:00 AM - 8:00 PM
141 SW Wilshire Blvd, Burleson
Internet Service Providers
“Went in this morning to add a line for my daughter. Ezekiel helped me out and could not have been better! He was knowledgeable and courteous. Great customer service!”
“Great customer service. Owner met me at the field and brought 3 different bats for me to compare. We chose the Marucci Cat6 27/17. My son loves i . Will definitely purchase again”
“I want to commend store employee Juan. He exemplifies excellence in customer care. Any employee who wants to be great in service/ care for customers, observe Juan.??”
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“I CAME IN TO THE KENNEDALE LOCATION IN NEED OF A PHONE AFTER DEALING WITH ISSUES WITH ATT. BANA WAS SO PATIENT WITH ME AND HELPFUL. HE GOT ME SET UP AND HELPED WITH ALL MY NEEDS. GREAT EXPERIENCE.”