You mise well go to another bank instead of here. They will do the bare minimum to please your financial needs. I always go here have problems, but then go to another branch and they can all a sudden fix my problems. You all need to do better and be better. Dealing with ya'll is the reason I am leaving this bank.
December 2021
This bank invests most of its resources in acquiring new customers and very little in keeping them, so that when you have a problem and need help there is no one to answer the phone once you get past the directory department.
June 2020
Authentication system is completely broken. Unable to get to my account. Tried to get a password using the email method and the text message method - neither works. Tried to call support - 58 minutes expected hold time - gave up.
