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“This place is hands down the best spot to get your phone fixed and get all the best accessories you could possibly need with the best prices. The owners name is Lou and he’s the best. Very professional and all in all just a great humble person. 1000/10 recommend over any other place”
“My guy, Cameron is the best guy Verizon has ever had and needs to be promoted. He always takes care of me and my family and does a great job Everytime! Always a pleasure to see him.”
“I love this store! Anastasia the manager is the kindest soul I've ever met. The thought and care she puts in every time I come in is outstanding! I remember when she first started and have enjoyed seeing her grow!”
10AM - 8PM
1001 Willow Springs Rd, Killeen
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“New to the area and went in to check it out as I’ve been thinking of changing phone providers. The manager was extremely friendly and answered all my questions! Great customer service! Will be my provider when I switch!”
“Great service, especially from Dominique. He worked through several issues with my kids' apple watches to solve an issue that a tech at a different AT&T store couldn't figure out. Dominique was incredibly patient and was very persistent about figuring out how to get my watches set up, and was successful at it!”
“It depends on who is working if the service is good. There are a couple of Hispanic heritage ladies who are awesome. I don't know their names. The prices of the phones and connections are awesome. Highly recommend.”
“I visited the T-Mobile store thinking I would need to buy a new phone, but August turned my day around. She expertly fixed my phone, saving me from an unexpected expense. August was knowledgeable, efficient, and incredibly helpful throughout the process. Thank you, August, for your outstanding service! Fixed my phone in 3 minutes.”
10AM - 8PM
2600 Trimmier Rd Ste 800, Killeen
Mobile Phones
“Anastasia is heaven sent! She was so patient with me and helped answer every question to the best of her ability! She really knows how to make a gloomy day full of sunshine!”
“We came into the store today and we were met by Orlando. He was very helpful and got our Internet set up. He made the transaction pleasurable. Thank Orlando for the great customer service!”
“The representatives always get me in and out. I thank them tremendously, they never leave me in doubt if I have any questions about anything that I need help with.”
“Wow!! Customer service was over top, not only with me but with every customer in the store. I felt as if a relationship was started from the time I walked into the facility. This will always be my choice location to visit an AT&T store in my city.”
“My husband and I went in to get a new phone. We were helped each time with really good customer service. Everytime we go in they talk to us and are extremely helpful. Just because of the customer service over there I switched from my last carrier.”
“Carlos was a huge help!! Thank you Carlos for your honesty and looking out for the customer and not just the sale. I live close to the Harker heights metro near HH Walmart and I had a horrible experience there and paid more out of pocket due to the lady manager only concerned about her number in sales. Will never go back to that store and would rather visit this small Rancier location every time for future transactions. Thank you again Carlos for peace of mind with my account and what I’m paying for my family’s phone bill.”
“THIS SERVICE IS AS GOOD OR EVEN BETTER THAN SPECTRUM....TRULY NO HIDDEN FEES AND THE CLERK WAS VERY CLEAR AND MADE THE SALE EFFORTLESS....I HAVE A FREE PHONE AND A UNLIMITED PLAN...LESS THAN GREEDY SPECTRUM....SAME SERVICE BETTER FREE PHONE GUCK U SPECTRUM....”
“Cant remember the ladies' name but she helped me without hesitation and a bunch of silly questions. I explained what I needed, she called the customer support and within 5 minutes I was good to go.”
“Hello Y'all... The associates at this Metro by T Mobile Store are Awesome. I feel Horrible for not remembering the name of the associate that helped me out, but she was Amazing... I needed a New phone and she got right on it, she was very Knowledgeable, attentive and courteous. I definitely recommend this Store to anyone needing a phone and Phenomenal customer service!!!”
“Excellent customer service very knowledgeable. I was having a down day and not only did he help me make a quality decision but also points out the benefits of each products and service. Brother Mark really gave me sound advice and really made my day. Great mothers Day gift.”
“Specialist Rodney Parker at 2309 E Central Tx Expwy did an amazing job today. He not only lowered my bill(tremendously), but he was extremely patient, and welcoming. I love Verizon”
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“Chris did an excellent job with me today. I really appreciate everything that he did to help me keep my phone number if you need a representative go see Chris at Verizon. He was an awesome man.”