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“Workers were very kind and useful in explaining everything being done and also quick. I was about to take leave for the holidays and they made sure my car was done before I left so it didn’t sit there. Would definitely go back 10/10”
“I just want to thank Jesse and Richard who helped me tremendously when I went in for an oil change. They were able to identify my issue and assisted me with getting everything fixed and resolved. They were absolutely amazing. I especially want to shout out Jesse for going to pick up the part I needed when he didn’t have to. I had an amazing experience and I will definitely be back for any future services.”
“HOURS: They are GREAT, they’re open 8:00 AM - 6:00 PM every day except Sunday when they are closed.
BATHROOM: Unisex bathroom available, and it was clean, had toilet paper, soap, paper towels, and there was an open trash can near the door (easy to drop a paper towel into after opening the door).
PAPERWORK: This was a newly purchased used vehicle, and updating the new owner information was easily conducted by a technician scanning the back of my Texas drivers license.
LOBBY: The lobby was clean and had 6 chairs & 3 end tables for customer use. There was an approximately 42” tv in the corner which was broadcasting CBS News 24/7. Free coffee & hot chocolate available in the lobby.
STAFF: I was helped & continually updated by Albert, a grey-bearded gentleman.
2A: I observed no restrictions to legally carried weapons.
COST/PRICES: I was quoted a reasonable & expected price before any work began; the price held minus a military discount.
ACCESSIBILITY: There is a sloped, wheelchair accessible ramp leading to the front door (the locked one) but since the door opens out, I’m not sure how accessible the facility is. There are also grab bars adjacent to the toilet. The bathroom door seems wide and easily accessible.
SAFETY ISSUE! There were 3 exits from the lobby, but what one might consider the main or front door was locked (there was a twist knob on the inside, beside the “door must remain open during business hours” placard.
One of the remaining doors led to the back of the business and the third led to the maintenance bays, and those doors were unlocked. BTW, the employees knew the main/front door was locked because upon arrival, they motioned for me to enter through an open maintenance bay door. The door was fully functional and Albert even unlocked it and exited to assist another customer during my visit. At no point was I worried about being trapped in the lobby; this was just a moment in time observation.”
“They were fast and knowledgeable ?, I took my Chevy in and they had said $77 but they had lowered it to $71.50, I will absolutely be coming here next time I need an oil change”
“I recently visited One Stop Tire Shop to swap out my right front tire. The shop is located at 1301 E Rancier Ave, and it's easy to find and access. It was a straight shot off of Fort Cavazos.
The owner and staff at One Stop Tire Shop were incredibly friendly and professional. Their willingness to go the extra mile to ensure customer satisfaction was evident throughout my visit.
The technician at One Stop Tire Shop did an excellent job with my tire swap. The quality of their work is top-notch, and I feel confident driving knowing my tires are in good hands. The work was done super fast.
The tires for my car are expensive and in sizes that most places don't have on hand. So, I try to order them online. My car is also AWD, so I try to match tread depth side to side when ordering replacement tires. The prices at One Stop Tire Shop are very reasonable. They offer competitive rates for their services, and I felt that I received great value for the money.
My overall experience at One Stop Tire Shop was outstanding. I would highly recommend this shop to anyone in need of tire services in the Fort Cavazos/Killeen area.”
“I only get my oil changes from them, despite 3 other similar businesses right around the corner from my house and when I'm in another city. They are fast, friendly, professional, and thorough. There's a particular level of customer service that they have that I would drive just to go to them only.”
9AM - 8PM
1802 E Central Texas Expy, Killeen
Oil Change
“I worked with Mondra and he is a great sales rep. Told him exactly what I wanted and even though they didn’t have the car I wanted he found it somewhere else and had it at the dealership the next day . I love my car and i’m so glad I got to work with Mondra !”
“The interaction started off very pleasant, and communication was on point. However, once my vehicle was being worked on, communication was not as seamless as it had been initially. Overall, it was a good experience, but clearer communication and an acknowledgment or apology for the lapse would have made it even better.”
“And I STILL come here. Adam is still theeeee best.
These guys & girls are on top of their stuff. Never got an oil change or inspection anywhere else. And I do this during my lunch. Takes all of 15 minutes of your time. All around good service. Adam and the crew are great.”
“This shop really took care of me. I came in for a full service and later found out my AC compressor was the issue. They gave me a fair price and even explained where they were cutting costs to help me out, which I truly appreciated. They got everything fixed and my car is running great now. As a single mom, it meant a lot to feel like I was being treated with honesty and compassion. They’ve definitely earned my trust, and I won’t take my car anywhere else!”
8:30AM - 4PM
3705 E Veterans Memorial Blvd, Killeen
Oil Change
“Great shop, trustworthy and diligent. I had some 22 inch tires put on my Cayenne and they were able to do a great job when other shops said they couldn't accommodate the size. They are very nice and reasonably priced, they also offer many services and I will go back.”
7AM - 6PM
4600 E Central Texas Expy, Killeen
Oil Change
“Recently someone hit my car from behind and I took it to the Patriot Collision Center to get it fixed. They did an outstanding job repairing my car. Their service is always top notch. I am a satisfied customer.”
“Theses guys are the best mechanics! They are fair, reasonably priced and trustworthy. They never gave up on finding my mystery noise and found it. That's dedication to excellence!”
“I've been going to this particular location for years and the service has always been quick and professional. When I find something that works, I keep going.”
“I pulled up for an oil changed and they got me right in the tech was super friendly and helpful..I think his name was Curt but this will be my new place for an oil change.”
“Jimmie and Jaylin know how to provide customer service.
Literally took care of me even AFTER HOURS and I know I was the last customer there
Very easy to talk to, Great customer service and they knew exactly what I needed and took care of me on the veteran discount
I will be a returning customer”
“I want to thank my Technician Marquis B. for being so kind and patient making sure I knew exactly what I needed to do when I got to the Auto Care Center. I made an appointment for my oil change and he was so helpful thru the whole process. He made sure I got the exact oil my car needed, thank you again for your kindness and patience. I will definitely be back for my future oil changes!”
“I cam on with a faulty battery that was still under its original warranty. The Department was slammed but their Tech Dennis still fit me in to verify my fault and put in the request asap so I wasn't waiting around. Dennis definitely could have justified just having me sit and wait but that extra care meant alot. They will definitely be getting my business again.”
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“These guys are awesome! They got me in quickly with no appointment and fixed my car same day. They even have financing available and gave a 5 year warranty! Thank you Eric!”