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“I rented a 16' truck from this location for a one-way move from Denton to Albany, NY. The truck was great with cruise control and a back-up camera which made the drive so much easier! Every Penske employee I spoke to provided fantastic customer service. I am so grateful to each one of them for the help I received.”
“The convenience of a one-stop does it all. I spent the install time organizing my storage unit.Also. If I had gone through my Mazda dealer the install would have been at the same place -- i cut out the middle man.”
“I was moving across the country and was loaded to the brim in my Jeep. As I started driving from Dallas, I quickly realized that my car was not going to be safe for a 12 hour drive as things were blocking my visibility in my side mirror and rear view mirror. At 7:52 PM I made a Hail Mary call to U-haul and explained to Christopher Cudjoe that I needed to get a trailer quick as I knew the store was closing in 8 minutes. Chris waited for me when I arrived around ~8:10 and was super helpful. He was a life saver. Wanted to make sure his service was recognized!”
“I picked up a Uhaul from this location today. The manager was incredibly friendly and patient. There was also a young woman waiting for an AC issue to be resolved. The mechanics tested everything and found it was just a dashboard light issue. They were helpful and didn't try to up sale her on anything.”
“Very very satisfied! I received Great customer service from Katy. The vehicle was clean, and really nice too.I was surprised to find such a fantastic price, last minute, on the weekend, and such a wonderful vehicle too. Other companies had either nothing to offer or they wanted hundreds of dollars for a single day.I will definitely chose budget again over their competitors.I would like to see the direct line to specific locations being answered more, but I am happy they have been so busy.Keep it up guys, I appreciate the hard work!”
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“The lady in the office was so nice. I had an outstanding balance and i really didn't have the $$$ to pay. She talked to her boss and she told me i was good ,not to worry about the bill anymore and to please just pay it forward which i intend to do. I also intend on paying them back cuz they really helped me when they didn't have to.”