RBFCU is a credit union that provides a full range of banking services with a focus on helping members improve their financial well-being and quality of life. The staff is consistently helpful, friendly, and professional, always willing to explain issues and assist promptly. Members appreciate the personalized service and the clean, welcoming lobby. However, some concerns have been raised about the ATMs frequently being out of service, making deposits difficult despite recent upgrades. Customers also note that wait times can vary, and operational hours may differ from online information. Overall, many members recommend RBFCU for its reliable customer service, quick handling of fraud issues, and helpful staff, including standout employees who go the extra mile to ensure member satisfaction.
Always wonderful staff and good experiences. Very helpful and professional employees thank you
January 2025
Friendly staff, they make feel appreciated and are always very helpful. The lobby atmosphere is amazing. I referred family and friends to this location. To the staff keep up the amazing job.
January 2025
The staff is so helpful and nice, they never rush me, great at explaining the issue at hand as well fixing the problem. And the lobby is always clean.
