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“I when to this T-Mobile store today I have to give them a well done!!! On all avenues they were sympathetic on top of being polite and respectful and listen to what the client had to say and they put together a plan from there that worked with the clients, finances .Kudos guys! You did great each and every one of you ❤️??”
“Excellent customer service from Taylor. She was professional, friendly, and made the whole process easy. Five stars—though I suspect at least one of those stars was for a killer smile”
“I love everyone at the T-Mobile. They’re always kind nice and very knowledgeable. Every time I have a problem they’re eager to take care of it and get me out of there as soon as possible.”
“I had a wonderful experience at EZPAWN, and Felicia provided excellent customer service. She was friendly, knowledgeable, and made the process simple and stress-free. I really appreciated her professionalism and would definitely come back. Thank you, Felicia!”
“10/10 experience. Went in for a washer and dryer and the deals were to good to pass up! Jake and Luigi? Top tier delivery drivers. Super helpful and made sure everything was in working order before departing! Even made extra trips to ensure product quality! Great team of guys to work with inside and outside of the store. Thanks Jake and Luigi!”
“Huge shoutout and many thanks to Juanito who helped us make the decision to switch back to T-Mobile. We were hesitant for so many months because honestly, switching phone companies can be intimidating and sometimes expensive.
He laid out all our options and was so patient with our million questions! We should've switched a long time ago! Because Juanito was looking out for us, we were able to walk away with 4 brand new iPhone 17's, a cheaper family plan with better data and faster speeds, and best of all - peace of mind when we travel for vacations.
Can I give this guy 10 stars?! Give that man a raise. If you are thinking about switching, do it yesterday because we could not be happier with our decision.
Thank you, T-Mobile, for hiring such amazing and down to earth people to represent your brand. I believe Juanito's path is bright and he will only continue to provide only the best customer service and do great things.
P.S., Juanito, book the cruise!”
“Wonderful experience with Wendy she was awesome definitely made my day. I definitely walked out with a smile if you're looking for an affordable phone service this is definitely the place don't waste your time on the Island without getting the great service.”
“This store is awesome Stephanie and Tommy are amazing there customer service is amazing and great. Will definitely recommend any one to come to this store and ask for them.I will definitely be back to see them.”
10AM - 7PM
433 Grand Ave Ste 106, Bacliff
Electronics
“Aurora Was amazing! She literally took time to go over a promotion for me to switch from T-Mobile to cricket. I had an old iPhone 11 and with this promotion I was able to get the iPhone 16E(3 to be exact) for an amazing deal. I had initially went to the location on el dorado but they were trying to charge me 3x more than what I was expecting with no real reason. I left immediately and came to the bacliff location. With this deal I went from $268 a month with T-Mobile to $110 a month with cricket. Extremely happy and satisfied with the process and switching over. Don’t hesitate to go if you’ve been thinking of it and ask for Aurora!”
8AM - 10PM
6128 Broadway St, Galveston
Electronics
“Poor selection of groceries, especially produce, but this location meets expectations otherwise. The staff are always friendly and helpful. If you’re visiting Galveston, do not expect a large store like your home location might be. Walmart on Seawall has better selection and pricing”
“I just bought new phone low prices. Divia was very helpful gave me good bundle deal with case, screen protector & charger.She transfered everything in to new phone.”
“I have had amazing experiences with Elliot. He was super helpful, kind, and acknowledgeable. Anytime I go to this Best Buy I look for specifically him because he is the only one that seems to enjoy helping people. I was super confused on which charger I needed for my laptop since my old one was busted and Elliot didn’t make me feel bad for not knowing which one I needed. He thoroughly explained everything I needed to know and made sure I was taken care of. I really hope they give him a raise or at least some kudos. I have never had a better interaction at this location.”
“Lexi is the best sales person. She is so happy to assist you. I bet she's a really really nice person to know. This is the kind of person you want to deal with when you're scheduling your new appliance which is so exciting.
Because of Lexi call Aaron's Rents in Dickinson. They are the best don't bother with Webster and definitely not League City.
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“Just had an extremely awesome experience in the Bacliff Metro store. The two girls that were working were just wonderful. They both went above and beyond to help me. I want to give a shout-out to both of them. Ignacia and Barbie were the best employees I have ever encountered in any Metro store. I think they should both get promoted or at least both get raises... More money for being so helpful. I was actually dreading going in the store but I am leaving extremely happy because of these two ladies.”
10AM - 6PM
8030 FM1765 Ste B, Texas City
Electronics
“Aurora is one of the best store employee that takes her job above and beyond expectations. There is nothing you can't ask her to do and she outperforms her job. I was very well pleased with my phone choice she helped me with and how she handled other customers as well. Aurora is top notch.”
“I always forget about these guys. You never have to go to Houston for electronics! If they don't have it, you don't need it. Thank you all. For helping me keep my 1985 PREVOST Marathon coach in good order”
“Cesar was amazing today. I had been having some major problems with Simple Mobile on my previous phone. I went to switch my service to Metro PCS and encountered numerous obstacles that would have frustrated almost anyone. Cesar worked with me and my previous carrier to finally resolve the issues I had been having. He was patient and more helpful than he will ever know. If you are looking for new service or to switch carrier, I strongly recommend this Metro PCS location. Ask for Cesar. Thank you Cesar.”
“Tanvir was super helpful!!!!! I went to another metro store off of Nasa before coming here and they were not helpful at all! This location I definitely recommend ! Thanks Tanvir for all your help!!!!”
“Every time I go into cricket of Santa Fe I get A1 service. I'm always destroying phones and Amber is a Rockstar always getting me set up with everything I need.”
“I absolutely love this Cricket location...Jorge is amazing and always VERY helpful! I thought my child's phone wasn't going to work anymore, but he got us going again and we are so grateful. I've gone to several Crickets around, and this location is the BEST.”
“The Texas City store saved me. The Santa Fe store sent me out the door feeling unsure. They did not take the time to help me and wasnt very knowledgeable at all!! The girls at the Texas City store were more than helpful, smile on their face and very friendly!!They fixed my problem on the spot! I will be trading with them from now on!!!”
9AM - 8PM
2724 61st St Ste 1, Galveston
Electronics
“Zaria and Elvis were both super Awesome and helped upgrade my phone in no time.. I don’t know what they get paid but they both deserve a huge increase in pay. excellent customer service would recommend this store to anybody”
8AM - 11PM
1801 Gulf Fwy, Dickinson
Electronics
“I was in a rush and stopped in yesterday to find some baked goods for a party. The young lady Desiree was very helpful and found exactly what I needed she is attentive and has a great smile! I was searching for party plates as well, the employee by the makeup department looked clueless when I asked where the plates are located and she was not able to help. I stopped by the Starbucks area on my way out and was presented with samples that were delicious I stepped out of my comfort zone with my usual drink and got a grande size of the refresher.”
“Had to get a new phone for my husband, Arsalan was a huge help I usually hate going to the phone store but he made it easy and he was super nice!! Hands down best metro to go to!!”
“They recently just got a new manager I forget his name. Kifa or Kiffy
Anyways, don’t forget the guy’s name. I just know he’s the manager, but he’s really cool. You’re acting to me on the right path. He really knows his stuff.
He’s the reason we switched from Verizon
Very, very happy”
“The guys helped me with my switching over carriers they took the time to explain everything to me and even set me up with HBO Max will definitely recommend them to Family and friends.”
10:30AM - 5:30PM
3109 Palmer Hwy B, Texas City
Electronics
“Been going to pro sounds since Palmer was two lanes in and two lanes out the owner is always helpful and knowledgeable about hooking up good sounding systems in to vehicles and has amazing prices that he works with to get the right system for you”
8AM - 10PM
4014 Hwy 6, Hitchcock
Electronics
“Can’t tell you how amazing our little dollar general is! Store # 16919 What a GodSend, out here in Bayou Vista we are able to zip up to our DG and they have exactly what I’m looking for 99% of the tine& their prices are always competitive!
The young gentleman that runs the store always greets me with a smile & really makes my day with his friendliness. Love this store since they overhauled it, thank you!”
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“Bj was an excellent sales person she was very kind and pleasant. She need to be the manager or give her a good raise. I like her I’mma come back and see you soon.”