8:30AM - 4:30PM
201 S Shady Shores Dr, Lake Dallas
Post Offices
8:30AM - 4:30PM
1012 W Eldorado Pkwy, Little Elm
Post Offices
“I had the most pleasant customer service from Sean. He was very personable, kind,and understanding . He helped me with an important mail issue I had and without hesitation, he resolved it for me.
His kindness made my day.
Semper Fi”
“I went here to get my wedding invitations hand canceled and mailed. I felt like a burden with so many invitations, but David was happy to help. Invitations came 2 days later and even had a cute love birds stamp! Great experience. No wait. David was wonderful!”
“I love my local office on McKinney St. they're fast and kind, one woman took a little getting used to. I was determined. to make her smile. They've always been amazing shout out to Kenneth for always taking care of my property!!!”
“All 3 employees at this location are 5 star, top notch. It's not the best locationwise, so the people that come through are often rude, combative Karens. I ship packages frequently and see them have to deal with this behavior every time. Long lines, impatient and entitled people trying to cut for Ike reason, or another, then getting mad when they don't get their way and these employees handle it with extreme grace every time. They shouldn't be subjected to the behavior I've seen, nor are they obligated to. Kudos to them and their team!”
“Story Time: Boom! I had to go to the post office to see if my package was there because annoyingly, the vendor I ordered from kept forgetting to put my apt number on the package even tho, I updated the information when they initially asked before shipment and in a follow up email. Anyway, I stand in the line, which was moving pretty fast (after 4pm). I finally got to the counter and asked the lady if they had my package because of the incomplete info. She was not rude at all to me and said that they may have sent it back to the sender. I told her that the update said they will deliver once the info was updated and it’s just missing my apt.#, so she asked me to see if the Supervisor can check. I spoke with Supervisor Stacia and she asked for my information and eventually found that the courier had my package with them. She told me she would call me back later in the day to keep me updated - and she did exactly that!! She told me that she would leave a note for the courier for the next day to add my apt. # to my package. The next day she followed up again and verified my package would be delivered. I was super grateful! When I got home, guess what was in my mailbox . . . my ppaaaackkageee! Aayyeee!!! I had been waiting on this package to be delivered since Christmas. The vendor messed up twice and this was the 3rd time attempting for delivery after being sent back! Tune in on the next episode to see if they got my costume order correct *side eye*
Woosah! Moving right along: back to Stacia. The customer service was great. Even before helping me, while I was in line, she was helping with the other customers that were dropping off packages and getting people out of the line if they didn’t need to be.
I don’t go to the post office often and if I do it’s to have a package shipped. Either way, I have never been treated with an above and beyond service like this AND from a post office! I for sure don’t leave reviews unless my flabbers are gasted and as you can see, the gast did flabber. Iykyk lol!
Real customer service is hard to come by, especially going the extra mile to help a customer and you truly don’t have to but want to!
You are ALL appreciated!!”
8:30AM - 5:30PM
194 Civic Cir, Lewisville
Post Offices
“First time going to this PO, but I was in the area and was happy to find this one. First, the parking lot is huge and easy to maneuver around. It was so nice after dealing with the parking at my local PO. Secondly, the inside was big, and everything seemed to be in working order. Another plus that I'm not accustomed to! And, the final plus, the workers were friendly and efficient. I really wish this post office was in my neighborhood.”
“Don’t listen to people like JK who call everything discrimination. It’s a good post office, and people are probably rude to you because you’re rude to them. Your 1 star review is totally going to stop people from using the post office because you call it racist lol”
“Had to post 5 star rated treatment I received from a gentleman named Larry at Lake Dallas Post Office, he found and re-routed my lost mail. Many thanks for your kindness, especially as I was calling from England.”